Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
Generic

Larneice Freeman

Grand Island

Summary

I have over 20 years experience in all capacities of customer service. I have thorough knowledge in a variety of computer applications and am efficient in identifying problems and developing innovative solutions.

Overview

27
27
years of professional experience

Work History

Driver

Uber
03.2015 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Human Resources Coordinator

A-RYEN Unlimited Staffing Solutions
01.2008 - 03.2014
  • Responsible for recruiting, maintaining client and employee records, coordinated staff meetings, attendance tracking, payroll and billing
  • Provided employees with information regarding policies and procedures
  • Other duties included clerical duties (faxing, printing, sending communication via email, follow phone calls etc.)

Customer Care Coordinator

AETNA Specialty Pharmacy
10.2004 - 12.2007
  • Responsible for resolving customer inquiries, obtained demographic information in an inbound call center environment, transferred calls to appropriate department, prepared medication shipments, made doctor authorization follow up calls, provided personalized service to meet and exceed customer's time and expectations, notated each customer interaction and ensured that shipments were executed promptly and accurately.

Supervisor

Eckerd/CVS Pharmacy
10.2003 - 10.2004
  • Responsible for Opening and closing the store according to store policy, balanced cash draw and vault, stocked merchandise, received and signed off on vendor deliveries, provided employees with their work schedule, maintained a clean work environment and handled any other managerial duties.

Pharmacy Technician

Walgreens
02.2001 - 09.2003
  • Prepared new prescription and refill requests for patients, dispensed medication per the prescription or provider's orders, labeled and packaged medication, processed insurance claims, tracked inventory and cashed out customers.


Customer Service Representative

Sears Home Central
06.1999 - 01.2001
  • Responsible for establishing and renewing maintenance agreements on home appliances, scheduled maintenance appointments, followed up with technician ensured customer satisfaction, and notated every customer interaction.

Cashier

Publix Supermarket
04.1997 - 05.1999
  • Responsible for cashing out customer purchases, stocking of merchandise, price checks, balanced cash drawer at the end of my shift and maintaining a clean work area.

Education

Diploma -

Edgewater High School
Orlando, FL
05.1998

Skills

  • Customer service
  • Human Resources

Additional Information

I am proficient in Microsoft word, Pensoft, Quickbooks, Outlook and Excel. I am a quick hands on learner, punctual, reliable, very well organized and I work well with others.

Personal Information

Title: Human Resources Coordinator

Timeline

Driver

Uber
03.2015 - Current

Human Resources Coordinator

A-RYEN Unlimited Staffing Solutions
01.2008 - 03.2014

Customer Care Coordinator

AETNA Specialty Pharmacy
10.2004 - 12.2007

Supervisor

Eckerd/CVS Pharmacy
10.2003 - 10.2004

Pharmacy Technician

Walgreens
02.2001 - 09.2003

Customer Service Representative

Sears Home Central
06.1999 - 01.2001

Cashier

Publix Supermarket
04.1997 - 05.1999

Diploma -

Edgewater High School

Similar Profiles

CREATE PROFILE
Larneice Freeman