Hi, I’m
Larnesha Davis
Denton,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
years of professional experience
Work History
Spectra Laboratories (through Master Buildings)
Specimen Processor /Handler
02.2022 - 03.2023
Job overview
- Monitored and documented safety standards to verify compliance.
- Identifies problems with specimen types, missing information, etc. with regard to sorting, racking,
centrifuging, delivery, and storage of specimens. - Process, stain, analyze and sort specimen samples from various sources (bone marrow, blood, tumor
biopsy, and other tissue). - Able to resolve or forward information in support of timely problem resolution.
Kelly Educational Services
Substitute Teacher
08.2018 - 03.2023
Job overview
- Implemented classroom management techniques to maintain positive learning environment.
- Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Operated computers or audio-visual aids to supplement presentations.
- Developed creative instructional strategies to keep students engaged and motivated.
- Supervised lunchroom and recess activities.
- Monitored student behavior and administered discipline as needed.
- Developed and implemented engaging lesson plans to accommodate varied student learning styles
Fedex Supply Chain
Auditor /Package Handler /Trainee
07.2020 - 01.2022
Job overview
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Built strong relationships with customers and vendors through excellent customer service.
- Monitored and tracked shipment progress to confirm on-time delivery.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed warehouse operations and verified proper shipment procedures.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
American Car Center
Customer Service Representative /Call Center Representative
12.2017 - 06.2020
Job overview
- Sought ways to improve processes and services provided.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Documented and detailed calls and complaints using call center's CRM database.
- Investigated and resolved customer inquiries and complaints quickly.
- Reached out to customers after completed sales to suggest additional service or product purchases.
Nike Warehouse
Inventory Control Clerk /Material Handler
11.2016 - 12.2017
Job overview
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Maintained inventory count, tracked usage, and documented variances.
- Completed daily cycle counts to maintain accuracy of records.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Completed scheduled audits with efficient and accurate approach.
Kroger
Fuel Station Attendant /Cashier
03.2015 - 08.2016
Job overview
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Pumped gas for guests and took payments.
- Monitored and maintained organized work space, confirming efficient operations.
- Promoted special offers and discounts to customers to maximize sales.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Cleaned up gas and other spills in accordance with spill procedures.
Education
Fairley High SchoolMemphis, TN
High School Diploma
06.2016
Skills
- Specimen Handling
- Active Listening
- Reading Comprehension
- Biohazard Disposal
- Cash Counting Machine Operations
- Product and Service Sales
- Product Knowledge
- Cleaning and Sanitizing
- Money Handling
- POS Systems
- Team Meetings
- Material Packaging
- Verbal and Written Communication
- Labeling and Boxing
- Inventory Reporting
- Inventory Coordination
- Audit Counts
- Inventory Coordination
- Processing
- Time Management
- Instructional Technology
- Safety Awareness
- Recordkeeping Accuracy
- Office Supplies and Inventory
- GMP Standards
- PPE Compliance
- Teamwork and Collaboration
- Attention to Detail
- MS Office
- Clerical Support
- Organization and Time Management
Timeline
Specimen Processor /Handler
Spectra Laboratories (through Master Buildings)
02.2022 - 03.2023
Auditor /Package Handler /Trainee
Fedex Supply Chain
07.2020 - 01.2022
Substitute Teacher
Kelly Educational Services
08.2018 - 03.2023
Customer Service Representative /Call Center Representative
American Car Center
12.2017 - 06.2020
Inventory Control Clerk /Material Handler
Nike Warehouse
11.2016 - 12.2017
Fuel Station Attendant /Cashier
Kroger
03.2015 - 08.2016
Fairley High School
High School Diploma
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