LaRon Richardson
Arlington,VA
Summary
Highly-motivated and detail-oriented professional with a desire to take on new challenges that will facilitate growth. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
3
3
years of professional experience
Work History
Front Desk Administrator
Department of Human Services (DHS)
Washington, D.C.
04.2022 - Current
- Support a socio-economically diverse client base by providing guidance on utilizing the online DHS system and submitting digital service applications.
- Review and securely transfer supporting client documentation to document imaging management system (DIMS) to process key data points.
- Access and navigate the District Access System (DCAS) to substantiate data and determine client eligibility for integrated human services.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Provide administrative support to coworkers, taking on additional tasks during high-volume periods.
Data Entry Analyst
City of Waco Health Department
02.2022 - 04.2022
- Performed data entry into multiple databases and spreadsheets accurately and efficiently.
- Created reports, forms, presentations, and other documents using MS Office Suite applications.
- Maintained confidentiality of all sensitive information accessed during the course of work.
- Managed online platforms to effectively convert information into patient statistics and health reports.
Data Entry Analyst
American Institute of Research
Rockville, MD
11.2021 - 02.2022
- Conducted thorough analysis, compilation, and verification of student performance data to guarantee precision when transferring into various online platforms.
- Ensured accurate organization and maintenance of data points in secure electronic files.
- Effectively communicated with colleagues through various channels to resolve data discrepancies.
- Prepared summaries and reports based on collected data for management review.
Education
Mass Communication - Marketing & Advertising
Towson University
Towson, MD12.2020
Skills
- Data Analysis and Entry
- File Management
- Microsoft Office Tool Suite
- Office Administration
- Customer Service
- Adaptability
- Problem-Solving
- Verbal and Written Communication
- Time Management
Training
- Department of Human Services Security and Privacy (2023)
- DC Government HH-101 HIPPA HITECH Privacy for Covered Entities (2023)
- DC Government Introduction to Federal Tax Information (2022)
- Document Imaging Management System
- District Access System
References
References available upon request.
Timeline
Front Desk Administrator
Department of Human Services (DHS)
04.2022 - Current
Data Entry Analyst
City of Waco Health Department
02.2022 - 04.2022
Data Entry Analyst
American Institute of Research
11.2021 - 02.2022
Mass Communication - Marketing & Advertising
Towson University
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