LaRon Russell
Human Resources
Blythewood,SC
Summary
Organized Healthcare Administrator with outstanding record of communicating with members of staff to provide administrative needs and requirements. Conducted meetings with staff concerning budgets, program management and compliance. Consistently achieved outstanding ratings for quality care and community presence. Highly skilled and enthusiastic professional with more than [Number] years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements.
Overview
7
7
years of post-secondary education
22
22
years of professional experience
Work History
Public Health Supervisor
United States Air Force
Shaw AFB, South Carolina
09.2020 - 09.2021
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
- Kept records of expenses and monitored budget while recommending opportunities for cost savings.
- Remained educated on emerging healthcare technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.
- Responded to inquiries from doctors, nurses and patients with accurate information.
- Maintained up-to-date information in electronic medical records software.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Motivated and supervised [Number] [Job title] and [Job title] in delivering quality patient care.
- Assessed [Type] and [Type] metrics and adjusted operational plans to uphold quality standards.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Spearheaded and implemented new projects to expand scope of engagement.
- Reviewed and evaluated test results to suggest care and treatment options.
- Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
Medical Personnel Manager
United States Air Force
Pope AAF, North Carolina
01.2020 - 09.2020
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
- Liaised between multiple business divisions to improve communications.
- Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Created and implemented [Type] and [Type] compliance systems and auditing processes through automation.
- Coordinated ongoing technical training and personal development classes for staff members.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Managed [Number] employees to reduce workflow stoppage and achieve on-time project completion.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
Quality Assurance Manager
United States Air Force
Pope Army Airfield, North Carolina
04.2018 - 12.2019
- Reported production malfunctions to managers and production supervisors.
- Collected production samples regularly and performed detailed quality inspections.
- Monitored staff organization and suggested improvements to daily functionality.
- Implemented new quality assurance and customer service standards.
- Inspected products and worker progress throughout production.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Established and tracked quality department goals and objectives.
- Determined quality department standards, practices and procedures.
Public Health Advisor
United States Air Force
12.2002 - 04.2018
- Gave public talks on importance of health education and specific disease prevention and treatment strategies.
- Developed programs for teaching students and public.
- Helped programs improve outreach efforts and results with fresh designs for educational materials and visual aids.
- Taught health education classes for community workers and members of public.
- Administered job knowledge assessments and competency testing for certification-level training.
- Supervised staff to coordinate needs assessments.
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
- Partnered with agencies and organizations driving improvements in community health.
Health Services Technician
United States Air Force
10.1999 - 09.2002
- Analyzed current programs to determine effectiveness.
- Provided in-depth support to executive staff in regards to healthcare programs and administration.
- Developed and maintained electronic record management systems to analyze and process data.
- Gathered, charted and analyzed patient history data and discussed key points with clinicians.
- Reviewed available supplies, identified deficiencies and located necessary materials to meet operational demands.
- Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Education
Master of Arts - Organizational Leadership
Waldorf University
Forest City, IA 12.2018 - 04.2021
Bachelor of Science - Emergency Management
Waldorf University
Forest City, IA 09.2015 - 11.2017
Associate of Arts - Public Health
Community College of The Air Force
Montgomery, AL 01.2013 - 09.2015
Skills
Relationship building and retention
undefinedAccomplishments
2014 Branch Supervisor of the Year
2015 Branch Supervisor of the Year
2015 Organization Supervisor of the Year
2017 Organization Director of the Quarter
2017 Organization Director of the Year
2018 Organization Director of the Quarter x2
2020 Department Team of the Year
Additional Information
Red Cross Blood Donor Ambassador
Meals on Wheels representative
Habitat for Humanity volunteer
Coached youth basketball
Timeline
Public Health Supervisor
United States Air Force
09.2020 - 09.2021
Medical Personnel Manager
United States Air Force
01.2020 - 09.2020
Master of Arts - Organizational Leadership
Waldorf University
12.2018 - 04.2021
Quality Assurance Manager
United States Air Force
04.2018 - 12.2019
Bachelor of Science - Emergency Management
Waldorf University
09.2015 - 11.2017
Associate of Arts - Public Health
Community College of The Air Force
01.2013 - 09.2015
Public Health Advisor
United States Air Force
12.2002 - 04.2018
Health Services Technician
United States Air Force
10.1999 - 09.2002
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