Laron Seals
Dallas
Summary
Dynamic hospitality leader with over a decade of experience dedicated to crafting unforgettable guest experiences and cultivating high-performing teams. Expertise in thriving within fast-paced environments, seamlessly integrating a passion for service, leadership, and operations to drive organizational success. Proficient in balancing efficiency with warmth across diverse settings, from fine dining establishments to large-scale entertainment venues, ensuring both guests and team members feel valued. Skilled in streamlining operations, mentoring emerging leaders, and implementing innovative strategies that enhance revenue and foster brand loyalty.
Overview
13
13
years of professional experience
Work History
Property Manager
Airbnb
06.2019 - Current
- Managed multi-property operations, ensuring seamless guest experiences and satisfaction.
- Developed and implemented property marketing strategies to enhance visibility and bookings.
- Oversaw maintenance requests, coordinating repairs to uphold property standards.
- Trained and mentored junior staff on operational best practices and customer service excellence.
- Analyzed market trends to optimize pricing strategies for maximum revenue generation.
Head Bartender
The Boulders Resort & Spa
03.2023 - 02.2025
- Collaborate with the kitchen and bar teams to create a seamless, top-tier service environment.
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Maintained cleanliness and organization of bar area to comply with health regulations.
- Provided exceptional customer service by engaging with patrons and anticipating their needs.
- Trained new staff on cocktail preparation, bar equipment, and customer interaction techniques.
Assistant Operations Manager
Upward Projects
09.2020 - 02.2025
- Streamlined operational workflows, enhancing productivity and reducing turnaround times.
- Implemented effective inventory management systems, improving accuracy in stock levels.
- Led cross-functional teams to optimize processes, resulting in increased efficiency across departments.
- Developed training programs for new staff, fostering knowledge retention and skill development.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Established safety protocols, ensuring compliance with regulations and minimizing workplace incidents.
Guest Relations & Event Manager
Disneyland Resort
06.2013 - 06.2017
- Managed guest relations operations, ensuring world-class customer service for thousands of daily visitors.
- Led teams in handling guest inquiries, VIP experiences, and conflict resolution, achieving a 95% satisfaction rating.
- Oversaw ride operations, ensuring safety, efficiency, and seamless crowd control in high-traffic areas.
- Coordinated large-scale park events and special promotions, working cross-functionally with entertainment and operations teams to deliver memorable experiences.
- Trained and developed front-line cast members, emphasizing service excellence, problem-solving, and brand representation.
Education
Bachelor of Business Administration -
California State University
Long Beach01.2019
Skills
- Property management
- Accounts receivable management
- Residential property inspections
- Customer service expertise
Languages
English
Native or Bilingual
Timeline
Head Bartender
The Boulders Resort & Spa
03.2023 - 02.2025
Assistant Operations Manager
Upward Projects
09.2020 - 02.2025
Property Manager
Airbnb
06.2019 - Current
Guest Relations & Event Manager
Disneyland Resort
06.2013 - 06.2017
Bachelor of Business Administration -
California State University