LaRonda Blanchard
Bridgeton,MO
Summary
Adept and licensed cosmetologist with a proven track record at Smooth And Healthy Crowns LLC, I excel in client education and hair styling, enhancing salon revenue through creative marketing and exceptional service. My commitment to professionalism, ethics, and continuous skill improvement has significantly boosted client satisfaction and retention.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cosmetologist
Smooth And Healthy Crowns LLC
04.2021 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
- Implemented creative marketing strategies that attracted new clients while retaining existing ones.
Education
Cosmetology License - Cosmetology
National Academy Of Beauty Arts
St Louis, MO10-2007
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Hair styling
- Customer consultation
- Professionalism and ethics
- Sanitation practices
- Client consultations
- Product knowledge
- Client education
- Payment processing
- Creativity and originality
Accomplishments
- Collaborated with different teams in the development of fashion shows and giving back to the community.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- created websites as well as booking sites to exceed expectations to run my business smooth.
Certification
- Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
- Salon Management Professional Certification (SMP) - Professional Beauty Association.
- Continuing Education Units (CEUs) in cosmetology-related courses – State-specific requirement from the State Board of Cosmetology.
- Cosmetology License - missouri Board of Cosmetology.
Timeline
Cosmetologist
Smooth And Healthy Crowns LLC
04.2021 - Current
- Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
- Salon Management Professional Certification (SMP) - Professional Beauty Association.
- Continuing Education Units (CEUs) in cosmetology-related courses – State-specific requirement from the State Board of Cosmetology.
- Cosmetology License - missouri Board of Cosmetology.
Cosmetology License - Cosmetology
National Academy Of Beauty Arts
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