Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaRonda Cranfield

Julian,CA

Summary

Proven to excel in high-pressure environments, I significantly increased sales at Julian Grille by leveraging exceptional customer service and upselling skills. As a Server and Teacher's Assistant, I fostered warm customer relationships and supported student success, demonstrating a strong work ethic and adept cash handling. Achieved consistent customer satisfaction and academic improvement, meeting and exceeding performance targets.

Overview

21
21
years of professional experience

Work History

Server

Julian Grille
02.2016 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Teacher's Assistant

Julian Union School District
04.2004 - Current
  • Supported student learning objectives through personalized and small group assistance.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Maintained safety and security by overseeing students in recess environments.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Graded assignments and reported individual progress to teacher.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Documented student progress and communicated with parents to keep informed.
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Reviewed lesson material with students individually or in small groups.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Taught courses under guidance of senior instructors.

Education

Child Development

Palomar College
San Marcos, CA

Child Development

Southwestern College
Chula Vista, CA

High School Diploma - General Studies

Bonita Vista High School
Chula Vista, CA
06.1989

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Customer service
  • High volume dining

Timeline

Server

Julian Grille
02.2016 - Current

Teacher's Assistant

Julian Union School District
04.2004 - Current

Child Development

Palomar College

Child Development

Southwestern College

High School Diploma - General Studies

Bonita Vista High School

Similar Profiles

CREATE PROFILE
LaRonda Cranfield