Laronda Shipmon
Snow Camp,NC
Summary
Dedicated Transit Operator with expertise in safe driving, passenger assistance, and route management to achieve timely operations. Strong communicator with adaptability and problem-solving skills to effectively address diverse passenger needs while upholding operational standards. Focused on delivering exceptional passenger experiences through courteous service and a commitment to safety.
Overview
22
22
years of professional experience
Work History
Tranist Operator
Chapel Hill Tranist
Chapel Hill, NC
10.2005 - 08.2026
- Operated buses safely along designated routes in Chapel Hill region.
- Ensured compliance with safety regulations and company policies at all times.
- Followed all laws and regulations while operating bus in a safe manner.
- Provided exceptional customer service by addressing passenger inquiries effectively.
- Resolved conflicts between passengers in a professional manner.
- Communicated effectively with other transit operators via two-way radio system.
- Responded quickly to emergency situations such as medical emergencies or hazardous road conditions.
- Attended monthly safety meetings to stay updated on company policies and procedures.
- Performed pre-trip inspections on vehicle before beginning shift to ensure it is safe for operation.
- Inspected buses and completed required paperwork prior to each shift.
- Collaborated with team members to optimize schedules and improve service delivery.
- Communicated with dispatch to report issues or delays during transit operations.
- Maintained communication with dispatchers regarding route changes or delays.
- Notified dispatch of any mechanical issues that arose during operation.
- Reported any incidents or accidents to dispatchers immediately upon occurrence.
- Provided clear directions to passengers regarding their destinations and stops. to passengers regarding destinations, pick-ups and drop-off locations.
Transit Bus Operator
Chapel Hill Transit
Chapel Hill, North Carolina
10.2004 - 08.2026
- Operated transit buses along designated routes in Chapel Hill area.
- Ensured passenger safety during boarding, travel, and disembarkation.
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Made sure wheelchair lifts were functioning properly before each trip began.
- Assisted passengers with disabilities in accessing transportation services.
- Communicated effectively with dispatch regarding schedule adherence and road conditions.
- Reported any mechanical problems or incidents that occurred during transit operations.
- Collaborated with team members to improve service efficiency and customer satisfaction.
Education
Southern Almanace
Snow Camp, NCSkills
- Pre-trip inspections
- Vehicle inspection
- Road safety compliance
Timeline
Tranist Operator
Chapel Hill Tranist
10.2005 - 08.2026
Transit Bus Operator
Chapel Hill Transit
10.2004 - 08.2026
Southern Almanace