Larra Moyers
Clinton,TN
Summary
Industrious employee with 19+ years of work experience in a wide range of fields. Determined individual who takes initiative with a resourceful and goal-oriented work style.
Overview
24
24
years of professional experience
Work History
Supervisor/Janitor
Professional Cleaning Services
Oak Ridge, TN
05.2000 - 09.2024
- Supervised and was responsible for the quality and completion of employees' work
- Cleaned commercial and residential spaces
- Specialized in both general and detail cleaning
- Hired as janitor and promoted to supervisor
Customer Service Associate
Comcast Business
Knoxville, TN
07.2017 - 10.2018
- taking technical and repair call calls from current customers. Answers billing questions and adds credit when needed. Sets and reschedules appointments.
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Demonstrated active listening skills when responding to customer questions and complaints.
Patient Services Representative
East Tennessee Children's Hospital
Knoxville, TN
01.2013 - 01.2014
- Posted personal and insurance payments
- Acted as a liaison between medical billing office and parents with questions about payment options
- Ensured patient information was current and updated
- Processed credit card payments via multi-line phone system
- Answered incoming calls from patients in a professional manner and responded to inquiries or directed them to appropriate personnel.
- Provided information regarding billing procedures and payment options to patients.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Processed payments through cash register accurately and efficiently.
- Resolved customer complaints in a courteous manner while adhering to company policies.
Education
Tour Director/Guide - Tour Director/Guide
International Tour Management Institute
San Francisco, CA05-2004
Business Administration And Management
Pellissippi State Community College
Knoxville, TNSkills
- Processes and procedures
- Priority management
- Goal-Oriented
- Supervised and was responsible for the quality and completion of employees' work
- Cleaned commercial and residential spaces
- Specialized in both general and detail cleaning
- Hired as janitor and promoted to supervisor
Affiliations
- remolding home
- gardening
- sewing
- crafty
References
References available upon request.
Timeline
Customer Service Associate
Comcast Business
07.2017 - 10.2018
Patient Services Representative
East Tennessee Children's Hospital
01.2013 - 01.2014
Supervisor/Janitor
Professional Cleaning Services
05.2000 - 09.2024
Tour Director/Guide - Tour Director/Guide
International Tour Management Institute
Business Administration And Management
Pellissippi State Community College
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