Larrance Brown
Kansas City,KS
Summary
Goal-focused individual seeking a leadership role with a thriving company to apply management, leadership and motivational skills when overseeing a team of professionals and working toward a common goal to increase productivity.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Dock Supervisor
Forward Air
07.2023 - 04.2024
- Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
- Implemented loading dock process and productivity improvements.
- Fostered a culture of continuous improvement among dock staff promoting best practices in workflow efficiency proactively.
- Ensured timely shipments by closely monitoring loading and unloading processes.
- Improved safety standards with regular inspections and adherence to company protocols.
- Reduced operational costs through effective management of personnel, equipment, and materials.
- Streamlined cargo handling procedures for increased efficiency and reduced turnaround times.
- Maintained accurate records of shipment details, ensuring all documentation was complete and up to date.
- Achieved on-time delivery targets consistently by optimizing load planning and routing strategies effectively.
- Conducted regular audits of dock processes, recommending changes for enhanced effectiveness when necessary.
- Upheld strict regulatory compliance with local, state, federal laws as well as industry-specific guidelines pertaining to port operations diligently.
- Reported and established key performance metrics to monitor and meet company goals.
Fleet Manager
American Central Transport
05.2017
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Evaluated driver performance regularly using a combination of objective metrics and direct observation, providing constructive feedback to support professional growth.
- Coordinated with drivers to organize timely pickup and delivery.
- Addressed driver communications and provided required data to drivers.
- Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
- Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.
- Monitored compliance with DOT regulations and maintained necessary documentation for audits and inspections.
Shipping Area Manager II
Amazon
08.2015 - 04.2017
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
Operations Manager
Trident Richardson Companies
07.2010 - 07.2015
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Shipping Supervisor
OfficeMax
01.2006 - 07.2010
- Supervised shipping team of 15 employees.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Inspected loading operations for improvements in efficiency and safety.
- Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
- Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
- Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
Inventory Supervisor
Tracker Marine Group
11.1998 - 12.2005
- Supervised 3 inventory control personnel to support correct goods management and achievement of performance goals.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
- Collaborated with cross-functional teams to ensure accurate forecasting, purchasing, and replenishment of inventory levels.
- Monitored completeness, accuracy and compliance during inventory transactions.
- Mentored junior team members on best practices in inventory management while fostering a positive work culture that promoted teamwork and collaboration among staff members.
On-Air Personality/Program Director
Chisolm Trail Broadcasting Group
10.1992 - 07.1998
- Boosted ratings through the development and implementation of innovative show segments and themes.
- Ensured compliance with FCC regulations during all live broadcasts, maintaining ethical standards in broadcasting practices.
- Cultivated a loyal listener base by consistently providing engaging, relevant, and timely information.
- Promoted station events and initiatives in the community, representing the brand professionally and positively to strengthen public relations efforts.
- Collaborated with producers to create dynamic radio programming that attracted new advertisers and sponsorships.
Marketing Ambassador
Cedar Fair Entertainment
03.2010 - 10.2012
- Boosted social media presence with regular updates, engaging content, and timely responses to inquiries.
- Provided exceptional customer service during promotional events, addressing questions and concerns promptly.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Assisted with planning, development and implementation of company projects and programs.
Education
Communications/Broadcasting - Bachelor of Arts -
Northwestern Oklahoma State University
Alva, OKSkills
- MS Office with Advanced Excel Knowledge
- Qualcomm
- DOT & Customs Compliance
- Fleet Management
- AS/400
- FTL/LTL Account Management
- Carrier Relations
- Invoice Management/Resolve
- Shipment Tracking & Tracing
- ELD/HOS Regulations
- Transportation Management
- Supply Chain
- Logistics Management
- Process Improvement
- Employee Management
- Inventory Audits
- Expense Tracking
- Cycle counting
- Purchasing management
- Supplier Relations
- Inventory Control Systems
- Inventory Reconciliation
Certification
- Toyota Production System & Lean Manufacturing
- DOT Driver Safety & Compliance Manager Course
- Industrial Building Maintenance Program, Alva, OK
Timeline
Dock Supervisor
Forward Air
07.2023 - 04.2024
Fleet Manager
American Central Transport
05.2017
Shipping Area Manager II
Amazon
08.2015 - 04.2017
Operations Manager
Trident Richardson Companies
07.2010 - 07.2015
Marketing Ambassador
Cedar Fair Entertainment
03.2010 - 10.2012
Shipping Supervisor
OfficeMax
01.2006 - 07.2010
Inventory Supervisor
Tracker Marine Group
11.1998 - 12.2005
On-Air Personality/Program Director
Chisolm Trail Broadcasting Group
10.1992 - 07.1998
Communications/Broadcasting - Bachelor of Arts -
Northwestern Oklahoma State University