Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
29
29
years of professional experience
3
3
Certifications
Work History
Glazier
I.U.P.A.T
Strongsville, Ohio
07.2015 - Current
Ensured safe and precise glass installations through effective collaboration with team members.
Measured and prepared surfaces for glass application to guarantee high-quality results.
Maintained tools and equipment, ensuring optimal performance and compliance with safety standards.
Adhered to safety protocols during high-risk tasks on construction sites.
Customer Service Lead
One Dollar Only
Maple Heights, Ohio
09.1996 - 07.2015
Handled cash and credit card payments and returned receipts, change and payment cards to customers.
Provided expertise on product knowledge, services, policies and procedures to customers.
Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Oversaw daily operations to maintain smooth workflow in the department.
Education
Associate of Applied Science -
Cuyahoga Community College
Cleveland, OH
GED -
Garfield Heights Community Center
Garfield Heights
Pre-Apprenticeship, Manufacturing Sector HHW Ohio
W.I.S.E. Pathways
Cleveland, OH
Skills
Glass installation and surface preparation
Tool maintenance and safety compliance
Blueprint reading and quality assurance
Team collaboration
Time management
Attention to detail
Conflict resolution
Hand tools operation
Reliability and consistency
Maintenance and organization skills
Commercial glass installation
Sealant application proficiency
Safety protocols
Power tools handling
Detail-oriented approach
Accomplishments
1,000 Ties Mentorship Program, volunteer, - Recognized with a pin and plaque of appreciation for community service. Coordinated fundraising efforts; household raised over $5,000 in support of the programs mission to empower you youth.
Certification
Registered Pre-Apprenticeship, W.I.S.E. Pathway- manufacturing sector, HHW Ohio, recognized by the state of Ohio