Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Larrian Clements

Houston,TX

Summary

Efficient hard-worker aiming to add value to a dynamic team while building skills. Well-versed in integrity with a strong understanding of the importance of acquiring and applying knowledge in order to help an establishment thrive. Service-oriented individual with 5 years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.

Overview

9
9
years of professional experience

Work History

Waitress

Mo Better Brews
Houston, TX
06.2021 - Current
  • Highest paid
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.

Waitress Manager/Bartender

Live Oak Lounge & Grill
Houston, TX
08.2020 - 11.2021
  • Onboarded new employees with training and new hire documentation.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Recorded inventory sales into organization's weekly income report.

Host/To Go/QA/Food Server/Bartender

Chili’s Bar & Grill
Huntsville, TX
04.2018 - 05.2020
  • Displayed enthusiasm and knowledge about the restaurant’s menu and products
  • Maintained appropriate professional relationships with union officials
  • Listened to, understood and clarified guest concerns and issues
  • Handled money, balanced drawer tills, processed credit card payment batches and prepared bank deposits
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Climbing Facilitator

SHSU Outdoors
Huntsville, TX
11.2015 - 12.2018
  • Followed standards and procedures to maintain a safe work environment
  • Determined customer needs by asking relevant questions and listening actively to the responses
  • Maintained equipment and inventory records
  • Motivated and managed a team of 6+ climbing wall attendants, driving performance and correcting problems in a timely manner.
  • Developed and implemented organizational systems to better manage training documentation and progress reporting.

Sales Associate

Charming Charlie
The Woodlands, TX
12.2015 - 12.2017
  • Organized store merchandise racks by size, style and color to promote a visually appealing environment
  • Ensured efficient and timely replenishment of sales floor merchandise
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Achieved perfect attendance and on-time record.

Education

B.S - Health Sciences

Sam Houston State University

Skills

  • Managing Employee Relations
  • Strategic Planning
  • Ease with Computers and Technology
  • Policy and Procedure Adherence
  • Accuracy and Efficiency
  • POS Inventory System Operation
  • Upselling Products and Services

Timeline

Waitress

Mo Better Brews
06.2021 - Current

Waitress Manager/Bartender

Live Oak Lounge & Grill
08.2020 - 11.2021

Host/To Go/QA/Food Server/Bartender

Chili’s Bar & Grill
04.2018 - 05.2020

Sales Associate

Charming Charlie
12.2015 - 12.2017

Climbing Facilitator

SHSU Outdoors
11.2015 - 12.2018

B.S - Health Sciences

Sam Houston State University

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Larrian Clements