Summary
Overview
Work History
Education
Skills
Timeline
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Larrielle Holland

Larrielle Holland

Dunwoody,GA

Summary

Known for being hardworking and reliable. Highly organized, proactive; and thriving in a team-oriented environment. Ability to solve problems quickly and efficiently, with strong communication skills, and dedication to helping customers. Energetically professional at handling high workloads in fast-paced environments. Adept at resolving customer complaints, fostering long-term relationships, driving customers overly satisfied. Raising sales 23% more

Overview

8
8
years of professional experience

Work History

Driver

Lyft and Uber
01.2020 - Current
  • Demonstrated initiative to follow through on assigned tasks without supervision
  • Interacted with customers to build friendly, professional rapport maintaining a 100% overall experience for customers

Server/Host/TOGO/BOH

Superica
12.2019 - Current
  • Detail-oriented with strong organizational and analytical skills
  • Excellence communication skills listening to guest needs and responded promptly for personalized service
  • Training new servers in company policies
  • Communicated professionally with customers, colleagues and supervisors
  • Proven effective empathy and de-escalation situations

Crew member

Amazon Warehouse
11.2019 - 11.2021
  • Responsible for storing packages in correct location
  • Sort and organize packages
  • Cross-trained in multiple positions to assist during busy periods

Operator

Lonza
12.2017 - 08.2019
  • Identified issues and repaired to keep equipment up and running
  • Evaluated materials for quality and sorted parts and final products
  • Maintained accurate and timely completion of log books and inspection reports
  • Reported all operational deficiencies to supervisor and maintenance personnel
  • Reviewed documentation and work order requirements
  • Ability to multi-task across technical platforms

Front End Supervisor

Party City
09.2016 - 02.2018
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
  • Managed customer complaints and rectified issues to complete satisfaction
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Trained new team members in cash register operation, stock procedures and customer service
  • Presented friendly and positive attitude while communicating clearly with customers and colleagues
  • Maintained flexibility to work varied schedule, including nights and weekends

Camera Operator

Scanfil
03.2017 - 12.2017
  • Used Software to encode videos
  • Tested, maintained and cleaned equipment to ensure proper working order for shooting
  • Troubleshot and repaired equipment
  • Operating multiple technical platforms
  • Detail-oriented with strong organizational and analytical skills

Education

Film/video And Photographic Arts

Georgia Gwinnett College
Lawrenceville, GA

High School Diploma -

Duluth High School
Duluth, GA
05.2012

Skills

  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Desktop support
  • Team building
  • Customer service expert
  • Risk Assessment
  • Adaptability
  • Time management abilities
  • Technical Writing
  • Customer satisfaction measurement
  • Professional telephone demeanor
  • Documentation
  • Microsoft PowerPoint
  • Staff education and training
  • Positive and professional
  • Tactful and diplomatic
  • High-energy attitude
  • Following scripts

Timeline

Driver

Lyft and Uber
01.2020 - Current

Server/Host/TOGO/BOH

Superica
12.2019 - Current

Crew member

Amazon Warehouse
11.2019 - 11.2021

Operator

Lonza
12.2017 - 08.2019

Camera Operator

Scanfil
03.2017 - 12.2017

Front End Supervisor

Party City
09.2016 - 02.2018

High School Diploma -

Duluth High School

Film/video And Photographic Arts

Georgia Gwinnett College

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Larrielle Holland