Larron Starks
Newburgh,NY
Summary
Dedicated leader successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
8
8
years of professional experience
Work History
Operations Manager
AMAZON inc.
Montgomery, NY
03.2022 - 03.2024
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Developed key performance indicators to measure effectiveness of operational processes.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Addressed customer concerns with suitable solutions.
- Measured and reviewed performance via KPIs and metrics.
Management Trainee
Enterprise Holdings LLC
Spartanburg, SC
11.2018 - 06.2019
- Performed administrative tasks such as data entry, filing, and document preparation.
- Collaborated with senior management to ensure successful implementation of projects.
- Resolved customer issues efficiently to build loyalty.
- Maintained inventories through spot checks, complete physical inventory and reordering.
- Liaised with management to learn and align company's strategies and values.
Shift Manager
Dollar General
Spartanburg, SC
05.2016 - 01.2017
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Processed weekly payroll information using appropriate software applications.
Education
Business Administration And Management
University of South Carolina Upstate
Spartanburg, SC12-2022
Skills
- Production
- Performance monitoring
- Data Analysis
- Business Development
- Inventory Management
- Customer Service
- Marketing
- Problem-Solving
- MS Office
- Team Leadership
Timeline
Operations Manager
AMAZON inc.
03.2022 - 03.2024
Management Trainee
Enterprise Holdings LLC
11.2018 - 06.2019
Shift Manager
Dollar General
05.2016 - 01.2017
Business Administration And Management
University of South Carolina Upstate