Larron White

• Conduct property tours for prospective residents and highlight features and amenities,

• Respond to phone, email, and walk-in inquiries promptly and professionally.
Present and close on available apartment homes to meet monthly leasing.

Assist applicants with completing applications and gathering required documents.

• Assist applicants with completing applications and gathering required documents

• Process applications, performance background and credit checks

• Prepare and execute lease agreements in compliance with company policies and housing laws

• Maintain accurate records in property management CRM software (e.g., Yardi, Entrata)

• Process lease renewals and rent increases

• Support leasing team performance and training

• Step in as acting manager when the Property Manager is unavailable

• Conduct move-in/Move-Out inspections and ensure unit readiness

• Handle escalated complaints or disputes

• Coordinate resident events to foster a positive community

• Ensure resident retention through excellent service and follow-up.

• Assist with rent collection, bank deposits, and managing delinquency

• Prepare financial reports and support the budget process

• Represent buyers, sellers, and renters in real estate transactions

• Understand and assess client needs to recommend suitable properties

• Build and maintain strong client relationships through excellent communication and follow-up

• List properties on MLS and other platforms with compelling descriptions and professional photos

• Host open houses, private showings, and virtual tours

• Create and implement marketing strategies to attract qualified buyers or tenants

• Assist clients in preparing offers and counter offers

• Negotiate contracts, price, contingencies, and timelines

• Coordinate with mortgage lenders, inspectors, appraisers, and title companies

• Ensure all legal documents and disclosures are properly completed and filed

• Conduct comparative market analyses (CMAs) to advise clients on pricing

• Stay informed about local market trends, neighborhood values, and housing regulations

• Provide insights and guidance on financing options, zoning laws, and investment potential

• Guide clients through each step of the buying, selling, or leasing process

• Maintain high ethical standards and comply with all local and state regulations

• Deliver a seamless, stress-free experience with professionalism and care

• Supported the Store Manager in driving daily and monthly sales targets

• Coached sales team on upselling, closing techniques, and product knowledge

• Led by example in delivering top-tier customer service and consistently high sales performance

• Conducted one-on-one meetings to review team members' KPIs

• Provided regular feedback, training, and support to improve sales skills and product expertise

• Helped underperforming team members set and meet improvement goals

• Assisted in scheduling, opening/closing, and maintaining store operations

• Managed inventory levels and ensured visual merchandising aligned with brand standards

• Monitored daily reports and sales data to identify trends and adjust strategies

• Helped recruit, onboard, and train new team members

• Motivated and empowered staff to exceed individual and store goals

• Took over leadership responsibilities in the absence of the Store Manager

• Resolved escalated customer issues quickly and professionally

• Ensured the store delivered a consistent and positive customer journey

• Promoted loyalty programs and long-term customer relationships