Summary
Overview
Work History
Skills
References
Timeline
Generic

Larry Baez

Miami

Summary

Experienced bakery manager with a strong background in inventory control and staff training at Panera Bread. Demonstrated success in improving customer satisfaction through outstanding service and communication skills. Proficient in Microsoft Excel, focused on reducing waste and enhancing operational efficiency.

Overview

19
19
years of professional experience

Work History

Assistant Store Manager

EINSTEIN BAGELS BROS
05.2015 - Current
  • Bake bagels and sweets to golden standards
  • Prep food in a timely matter and sure that we have all product to serve customers.
  • Control and manage food cost and waste
  • Organizing the stock room and rotating according to date receive and manufacture expiration date
  • Ensure that food order and weekly end inventory is done
  • Maintain ordering budget and COGS
  • Check sales and P & L
  • Making sure that all invoice and document are scanned and sent to the main office and accounting.
  • In charge of PEG's, repairs, fixture, lighting and equipment.
  • Communicating with venders such Sysco and Coke Cola)
  • Assisting manager in posting all promotion and advertisement for the season or celebrations according to plan
  • Making sure that AOA Access is done to avoid delay in receiving orders

Bakery Manager

PANERA BREAD
12.2007 - Current
  • Traveling to different cafe checking that all display are few of bakery items and that products are bake to standards.
  • Managed daily bakery operations including staff scheduling and inventory control.
  • Trained and mentored new employees on baking techniques and safety protocols.
  • Implemented inventory management practices to minimize waste and improve efficiency.
  • Ensured compliance with health regulations in all bakery processes and procedures.
  • Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
  • Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Oversaw production of baked goods ensuring quality and consistency standards.
  • Work along side district manager check number of bakery opportunities and waste. Check the items that are stock out and giving him an explanation.
  • Checking the all equipments are working good and are being serve by Hobart. ( Meeting annual inspection )
  • Checking that cafe environment are clean and free of rodents and bugs.
  • Help store manager resolve equipment issue before calling out side venders for repair.
  • Controls baker labor and coordinate store that missing bakers.

LEADER SUPERVISOR

INSOMNIA COOKIE
12.2016 - 08.2021
  • Greeting every customer with enthusiasm and energy, Attend customer and educate them about our menu if any questions asked
  • Serving and selling to multiple customers
  • Offering customers cutting-edge solutions in a friendly, confident and knowledgeable manner
  • Bake cookies for my shift
  • Control and manage food cost and waste
  • Record all waste at the end of the night and do daily inventory of cookies, ice creams and drinks
  • Count register at night and report all sales and deposit for the day.
  • Trained new employees on company procedures and customer service standards
  • Implemented safety guidelines to maintain a secure work environment
  • Resolved customer complaints and provided excellent service
  • Collaborated with management to develop process improvements

PART TIME ORDER TAKER / DELIVERY DRIVER

PAPA JOHN
01.2007 - 12.2015
  • Offer friendly service to all guests
  • Take customer orders, maintains fast, accurate service, and positive guest relations
  • Operate grill and sandwich maker in an efficient and safe manner
  • Ensure company standards on equipment, facility, and grounds are maintained
  • Ensure food quality and 100% customer satisfaction
  • Maintain the restaurant with regards to cleanliness, neatness and customer accessibility
  • Use the company cash register accurately and maintains proper control of company assets
  • Work as a team member to support other restaurant employees in their duties
  • Other duties as assigned by General Manager or Assistant Manager

PART TIME GRILL OPERATOR / CASHIER

FIVE GUYS BURGER
06.2014 - 05.2015
  • Offer friendly service to all guests
  • Take customer orders, maintains fast, accurate service, and positive guest relations
  • Operate grill and sandwich maker in an efficient and safe manner
  • Ensure company standards on equipment, facility, and grounds are maintained
  • Ensure food quality and 100% customer satisfaction
  • Maintain the restaurant with regards to cleanliness, neatness and customer accessibility
  • Use the company cash register accurately and maintains proper control of company assets
  • Work as a team member to support other restaurant employees in their duties
  • Other duties as assigned by General Manager or Assistant Manager

GENERAL MANAGER

RADIO SHACK
05.2008 - 01.2012
  • Greeting every customer with enthusiasm and energy
  • Serving and selling to multiple customers
  • Offering customers cutting-edge solutions in a friendly, confident and knowledgeable manner
  • Execution of non-negotiable standards of store operation including stocking, cleaning, merchandising, etc.
  • Other duties as needed.

Skills

  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Internet
  • Basic Computer Repair
  • Customer Service
  • Computer Network
  • Computer Programmer
  • Qbasic
  • Visual Basic
  • C
  • Microsoft A Certification

References

Available upon request

Timeline

LEADER SUPERVISOR

INSOMNIA COOKIE
12.2016 - 08.2021

Assistant Store Manager

EINSTEIN BAGELS BROS
05.2015 - Current

PART TIME GRILL OPERATOR / CASHIER

FIVE GUYS BURGER
06.2014 - 05.2015

GENERAL MANAGER

RADIO SHACK
05.2008 - 01.2012

Bakery Manager

PANERA BREAD
12.2007 - Current

PART TIME ORDER TAKER / DELIVERY DRIVER

PAPA JOHN
01.2007 - 12.2015

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Larry Baez