Larry Baker
Store Director
Davisville,WV
Summary
Results-oriented professional bringing expertise in Retail Management, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Results-driven Store Director known for productive and efficient task completion. Specialize in inventory management, customer service excellence, and team leadership. Excel using communication, problem-solving, and adaptability skills to achieve business objectives.
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Store Director
American Freight Furniture and Mattress
Parkersburg , WV
02.2024 - 01.2025
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership during periods of change by communicating effectively with employees about changes in policy or procedure.
- Maintained current accounts and deposited funds to keep on-site cash low.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored employee performance and identified performance gaps for corrective action.
- Conducted weekly meetings with staff members to ensure that goals were being met in a timely manner.
Store Director
American Freight Furniture and Mattress
Chillicothe , Ohio
07.2022 - 01.2024
- Implemented strategies to reduce shrinkage losses due to theft or mismanagement of inventory.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Checked promotions for accuracy and for merchandising to company standards.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Provided leadership during periods of change by communicating effectively with employees about changes in policy or procedure.
- Hired, trained, and supervised store personnel including cashiers, stockers, department managers, and assistant directors.
- Monitored daily operations and staff performance, providing coaching and guidance when necessary.
- Performed regular audits of store operations to identify any areas for improvement or cost reduction initiatives.
- Fostered healthy team environments to promote collaboration and boost productivity.
General Manager
Aaron's Sales and Lease
Chillicothe, Ohio
03.2018 - 07.2022
- Guided management and supervisory staff to promote smooth operations.
- Tracked monthly sales to generate reports for business development planning.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Designed sales and service strategies to improve revenue and retention.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Recruited, interviewed and hired qualified staff for open positions.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Skills
- Finance and accounting
- Accounting and finance reporting
- Vendor relationship development
- Marketing
- Promotions management
- Merchandise planning
- Sales leadership
- Store operations
- Account management
- People management
- Retail management
- Operational budgeting
- Personnel development
- Policies and procedures
- Store opening and closing procedures
- Employee training
- Store merchandising
Contact
Davisville, WV 26142
Education
High School Diploma -
Jackson High Scool
Jackson Ohio 08.1988 - 06.1991
Timeline
Store Director
American Freight Furniture and Mattress
02.2024 - 01.2025
Store Director
American Freight Furniture and Mattress
07.2022 - 01.2024
General Manager
Aaron's Sales and Lease
03.2018 - 07.2022
High School Diploma -
Jackson High Scool
08.1988 - 06.1991
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