Larry Ballard

Work History

Fountain Operator

Steak ‘n Shake

07.2023 - 04.2024

Enhanced customer satisfaction by efficiently preparing and serving beverages and food items.
Implemented creative merchandising techniques for product displays, increasing sales of featured items.
Collaborated with team members to deliver exceptional service during high-traffic periods.
Monitored equipment performance closely identifying any maintenance needs promptly reducing downtime.
Addressed customer inquiries promptly, demonstrating excellent problem-solving skills.
Served as a knowledgeable resource on menu items and ingredients, assisting customers in making informed choices based on dietary restrictions or preferences.
Participated in team meetings and training sessions, continuously improving knowledge and skills related to fountain operations.
Ensured accurate order fulfillment through careful attention to detail and clear communication with both customers and coworkers.
Demonstrated flexibility by covering various shifts when needed supporting overall team success.
Efficiently multitasked between beverage preparation and food orders during peak hours, maintaining timely service for all customers.
Updated menu boards regularly to reflect current offerings and promotions effectively communicating available options to customers.
Provided friendly and attentive service, fostering positive relationships with regular customers.
Adhered to strict hygiene standards, minimizing the risk of cross-contamination or foodborne illnesses.
Contributed ideas during staff meetings that led to improvements in workflow efficiency within the establishment.
Proactively restocked condiment stations throughout the day ensuring availability for all patrons.
Maintained a clean and organized workspace, ensuring a pleasant environment for patrons.
Utilized time management skills effectively balancing responsibilities during slower periods completing additional tasks such as cleaning or restocking supplies.
Kept kitchen, counter and dining areas cleaned and sanitized.
Assisted in inventory management, helping to maintain optimal stock levels and reduce waste.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Backed up servers by setting up trays and completing some food deliveries.
Completed milkshakes and ice cream desserts for customers.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Documented customer orders and conveyed special requests to kitchen staff.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Cook

Hart's Fried Chicken

06.2022 - 01.2023

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared food items in compliance with recipes and portioning control guidelines.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Communicated closely with servers to fully understand special orders for customers.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Streamlined kitchen operations with effective communication and collaboration among team members.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Supported kitchen staff training and development, leading to increased productivity and efficiency.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
Developed relationships with local suppliers to obtain freshest ingredients available.
Achieved cost efficiency by implementing effective budgeting and resource allocation strategies in the kitchen.
Maintained food safety and sanitation standards.
Kept kitchen clean and organized by performing daily maintenance tasks.
Followed strict standards for food handling and safety, minimizing risks to customers.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Managed opening and closing shift kitchen tasks.
Prepared and served various food items in fast-paced Type environment.
Monitored food quality and presentation to maintain high standards.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Measured and mixed ingredients according to precise recipes for best results.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Adjusted recipes based on ingredient availability or customer request.
Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
Trained and supervised cooking staff to expertly meet daily needs.

Restaurant Waiter

Waffel House

04.2022 - 01.2023

Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
Assisted in training new waitstaff members, contributing to a cohesive team environment.
Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
Adhered to company guidelines and safety protocols for proper food handling and presentation.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials, and took drink orders.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Used cash registers and credit card machines to cash out customers.
Informed customers about daily and seasonal specials.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Provided recommendations on menu items and upsold food and drinks to increase sales.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Upsold appetizers, drinks and desserts to increase restaurant profits.
Trained new servers on restaurant policies and procedures.
Met with chef to review daily specials and menu changes.
Processed orders and sent to kitchen employees for preparation.
Inspected dishes and utensils for cleanliness.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Increased sales significantly by upselling higher-end products to customers.
Checked guests' identification before serving alcoholic beverages.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Prep Dishwasher

Ollie's Mediterranean Bar & Grill

07.2019 - 08.2020

Increased overall cleanliness of restaurant by regularly sweeping and mopping floors around dishwashing station.
Demonstrated punctuality and reliability, consistently arriving on time for scheduled shifts.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Stepped into additional roles during busy times to boost coverage of important stations.
Maintained a clean and organized workspace, contributing to overall sanitation and safety standards.
Assisted with training new dishwashing team members, ensuring consistency in performance and adherence to restaurant standards.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.

Stocker Associate

Amazon

11.2019 - 12.2019

Performed inventory control, such as counting, and stocking merchandise.
Consistently lifted materials weighing as much as Number pounds.
Maintained effective team member communication.
Blocked and faced products on displays and shelves in accordance with company policy.

Stocker

Walmart

10.2015 - 09.2016

Unloaded, sorted and stocked merchandise according to store layout and product placement.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.

Line Cook

Zaxby's Chicken Fingers & Buffalo Wings

06.2016 - 08.2016

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Cashier/Stocker

Party City

06.2014 - 01.2015

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Maintained stockroom records and generated reports for management.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Interacted with guests in friendly and knowledgeable way.
Answered customer questions and provided detailed product information.
Handled cash with high accuracy and took care to check bills for fraud.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card and check transactions to complete customer purchases.

Summary

Overview

Work History

Fountain Operator

Cook

Restaurant Waiter

Prep Dishwasher

Stocker Associate

Stocker

Line Cook

Cashier/Stocker

Education

Language Arts Education

Language Arts Education

Skills

Timeline

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