Larry Bauman
Syracuse,UT
Summary
Medical and customer service background candidate who is inspired to be a leader in acute care to grow as a leader who can create a good culture within an organization and strive to continue learning to help create better outcomes for the organization and provide an exemplary level of healthcare service delivery to patients.
Overview
15
15
years of professional experience
Work History
Contact Center Training Administrator
America First Credit Union
05.2022 - Current
- Help members with a wide range of services with loans, funds in their account, fraud, technical issues, card, and accounting issues
- Maintained and order supplies for Contact Center.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Produced training manuals, presentations and resources for enhanced learning.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Created and maintained detailed training records and reports for management review.
Certified Nursing Assistant/Psych Tech/Huc
Intermountain Healthcare
08.2018 - 02.2023
- Provided ADLS, checked vitals, and safety of patients.
- Documented patient information and care activities in electronic health records.
- Facilitate admission and discharge paperwork, sent records for follow-up appts, and any unit coordinator expecations.
- Taught groups about to help with mindfulness, coping skills, etc.
Services
United States Air Force
08.2008 - 08.2013
- Ran and coordinated a sports program for the base.
- Accountable for sleeping arrangements and headcount for people down range.
- Ran morale wellness center and oversight of resale and activities.
- Customer service type jobs: fitness center and cook.
Education
Master of Health Administration -
Weber State University
05.2025
Bachelor of Science - Health Administration
Weber State University
Ogden05.2023
Skills
- Microsoft products
- Customer service background
- Quick learner
- Problem solver
- Effective communicator
- Team player
- Checklist oriented
- Adapts under pressure
Timeline
Contact Center Training Administrator
America First Credit Union
05.2022 - Current
Certified Nursing Assistant/Psych Tech/Huc
Intermountain Healthcare
08.2018 - 02.2023
Services
United States Air Force
08.2008 - 08.2013
Master of Health Administration -
Weber State University
Bachelor of Science - Health Administration
Weber State University
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