Larry Bell
Kansas City,MO
Summary
Dynamic and results-oriented professional with extensive experience in warehouse operations and delivery coordination, notably with Neovia Logistics Services. Excelled in forklift operation and complaint handling, enhancing shipping efficiency and customer satisfaction. Proven track record in improving delivery processes and managing multiple tasks, demonstrating exceptional organizational and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
Neovia Logistics Services
06.2020 - 01.2024
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
Delivery Coordinator
Pizza Hut
06.2016 - 06.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of orders.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Assisted in training new hires for successful integration into the team while sharing best practices on safe driving techniques and effective route planning strategies.
Education
Central High School
Kansas City, MOSkills
- Forklift Operation
- Warehouse Organization
- Truck loading and unloading
- Shipping and receiving
- Materials Handling
- Heavy Lifting
- Delivery Tracking
- Schedule Coordination
- Complaint Handling
- Merchandise Inspections
- Warehouse Operations
- Transportation knowledge
Certification
- Forklift Certification
- Missouri Driver's License
- OSHA Certified
Timeline
Warehouse Forklift Operator
Neovia Logistics Services
06.2020 - 01.2024
Delivery Coordinator
Pizza Hut
06.2016 - 06.2020
- Forklift Certification
- Missouri Driver's License
- OSHA Certified
Central High School
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