Larry Bigelow
Dallas,TX
Summary
Dedicated professional with experience in customer service and demolition labor. Strong communicator with a focus on detail, fostering collaboration and safety. Expertise in multitasking and time management ensures positive customer experiences. Proven ability to thrive under pressure while adapting to challenges, enhancing organizational effectiveness. Resourceful individual with a diverse background in customer service and transportation. Known for exceptional attention to detail and strong communication skills, ready to contribute to a team-oriented environment by ensuring safety and enhancing service delivery.
Overview
17
17
years of professional experience
Work History
Uber Driver
Uber
Dallas, Texas
05.2023 - Current
- Provided safe and efficient transportation for passengers across various locations.
- Navigated routes using GPS and mapping applications to enhance travel efficiency.
- Communicated effectively with passengers to ensure a pleasant ride experience.
- Followed all safety protocols and regulations during rides to ensure passenger safety.
- Complied with traffic regulations to safely operate vehicles.
- Maintained vehicle cleanliness and performed basic maintenance checks regularly.
Demolition Laborer
Keating Demolition Dallas
Dallas, Tx
03.2024 - 02.2026
- Collaborated with team members to ensure efficient workflow on-site.
- Assisted in site preparation by clearing debris and obstacles.
- Utilized hand tools for precise dismantling of building components.
- Followed project plans to execute demolition tasks effectively and safely.
- Operated various hand and power tools including jackhammers, saws, drills, wrenches.
- Removed debris from job sites to designated areas for disposal or recycling.
Server
Sassetta
Dallas, Texas
09.2022 - 05.2024
Customer Service Representative
Federal Retirement Thrift Investment Board
Dallas, Tx
06.2020 - 09.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints efficiently through active listening and empathy.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Documented customer interactions in the company database for future reference.
Server
Salum
Dallas, Tx
10.2016 - 06.2020
Server
Savor Gastropub
Dallas, Tx
06.2012 - 10.2016
Server
Capital Grille
Plano, Tx
09.2009 - 06.2012
- Provided exceptional customer service in high-end dining environment, enhancing guest experiences.
- Welcomed customers upon entry, answered questions, and recommended specials to boost sales.
- Coordinated with kitchen staff for timely order delivery, ensuring customer satisfaction.
- Maintained cleanliness and organization of dining areas during shifts.
- Accurately handled cash transactions at end of each shift.
Education
Some College (No Degree) - Nursing
San Antonio College
San Antonio, TXSkills
- Route navigation
- Safety compliance
- Customer service
- Effective communication
- Customer support
- Active listening
- Problem-solving skills
- Attention to detail
- Time management
- Decision-making
- Multitasking
- Strong working relationships
- Problem-solving aptitude
Timeline
Demolition Laborer
Keating Demolition Dallas
03.2024 - 02.2026
Uber Driver
Uber
05.2023 - Current
Server
Sassetta
09.2022 - 05.2024
Customer Service Representative
Federal Retirement Thrift Investment Board
06.2020 - 09.2021
Server
Salum
10.2016 - 06.2020
Server
Savor Gastropub
06.2012 - 10.2016
Server
Capital Grille
09.2009 - 06.2012
Some College (No Degree) - Nursing
San Antonio College