Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
32
32
years of professional experience
Work History
Founder/Partner
Busy Bean Coffee
Walnut Ridge, AR
01.2020 - Current
Leading corporate development of design and expansion
Development and implementation of new technologies and systems
Performing direct Marketing and Promotion launching
Design store layout and outside appeal
CTO/AST CEO – Chief Technical Officer
Fields Foods
Saint Louis, MO
01.2014 - 09.2023
Oversee all aspects of IT - Design and oversee construction of all stores
Oversees all aspects of technology within organization
Developed various roles within IT department
Creates policies around technology infrastructure
Researches and develops important technology to implement in organization
Continuously educate themselves on technology topics
Analyzes data to facilitate operations
Keeps up to date with latest technology trends
Ensures data privacy safety
Communicate technology strategies internally and externally
Monitor budgets
Help oversee daily operations of all stores
Meet with and advise District managers as well as store managers when needed
Interview and hire upper level employees District Managers, Managers, Department Managers
Terminate employees when necessary or witness terminations when needed
Analyze talent of current employees for promotions and disciplinary actions
Member of 3 member advisory committee to owner
Design store layout for all new store projects
Oversee construction and meat with contractors
Oversee merchandizing plan of al stores for original set
Created positive work culture, resulting in increased employee satisfaction and retention rates.
Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
Aligned IT strategy with organizational goals, fostering collaboration between technical and non-technical stakeholders.
Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
Launched successful new products with extensive research on market trends combined with collaborative input from various departments.
Developed talent pipeline by mentoring junior staff members and implementing comprehensive training programs for entire team.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within district.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
President/CEO
Black Sheep Computing/BSC-NET
Jonesboro, AR
01.1992 - 01.2014
Developed ISP in 1995-branched into location Internet service and quickly became dominant regional ISP in northeast Arkansas with over 10,000 customers making us 3rd largest ISP in state of Arkansas 1999-one of first in country to branch into fixed wireless Internet with 72 towers in northeast Arkansas and southeast Missouri= Map technologies to product/service
Anticipate and prepare for technological evolution
Apply new technologies to organizations
Develop key managerial capabilities
Preformed Map technologies to product/service
Established Anticipate and prepare for technological evolution
Apply new technologies to organization
Established culture of accountability by setting clear expectations and holding individuals responsible for results
Reduced operational costs through strategic cost management initiatives
Hired and managed employees to maximize productivity while training staff on best practices and protocols
Prepared annual budget forecasts and monitored performance to meet organizational objectives
Adopted cutting-edge technologies to improve productivity levels within organization
Spearheaded talent acquisition efforts, attracting top-tier talent to build high-performing team
President/CEO
Black Sheep Foods
Hoxie, AR
01.2009 - 01.2013
Owned and operated 3 grocery stores
Computer programming
Strategic planning
Effective communication
Cybersecurity
Business administration
Software development
IT
Established culture of accountability by setting clear expectations and holding individuals responsible for results.
CTO – Chief Technical Officer
Engines, Inc.
Weiner, AR
01.1995 - 11.1999
Overseeing technical team and ensuring that Teams are working efficiently and effectively towards company's goals
Set up and managed prophet 21 (inventory control and accounting system)
Wrote all reports in Crystal Reports
Managed Novel network across multiple states
Set up remote access for multiple people
Managed company-level architecture, platform and data configuration processes and implementation protocols.
Interpreted multifaceted technological issues into defined frameworks and highly scripted action plans.
Launched successful new products with extensive research on market trends combined with collaborative input from various departments.
Created scalable architectures that supported long-term growth strategies while providing flexibility to adapt as needed.
Maintained thorough understanding of all key and current technologies, platforms and trends.
Reduced total cost of ownership by strategically outsourcing select IT services while maintaining control over critical functions.
Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
Embraced macro-level strategic decisions and micro-level implementation.
Evaluated emerging technologies for potential adoption, staying ahead of industry trends to maintain competitive advantage.
Delivered smooth technology transitions during periods of rapid growth or reorganization that minimized disruption to end users.