Larry Bowdre

LARRY BOWDRE SEASONED PROJECT MANAGER PROJECT MANAGER | PROJECT COORDINATOR | EMPLOYEE TRAINING Accomplished Operations Manager leveraging the ability to efficiently manage teams in-person or virtually while consistently exceeding quality and productivity metrics. My background includes overseeing large teams, call center management, and direct interface with clients and customers on a domestic/national level and internationally. My relevant experience encompasses being an Area manager in 3 states (Georgia, Alabama, and Tennessee), extensively training technicians, and managing call centers throughout San Antonio, Malaysia, Quebec, and San Diego. I also have experience with managing multiple time-sensitive projects simultaneously (up to 15 projects) within a fast-paced environment. As a strategic leader, my strengths include providing excellent customer service while maintaining accuracy and adhering to compliance regulations. I also have the demonstrated the ability to pay strict attention to details, meet critical deadlines, and multitask within a fast-paced environment. My strong communication skills and commitment to teamwork has produced successful outcomes. I am also adept to handling the successful execution of service email and chat functions for enhanced customer satisfaction. I look forward to the opportunity to contribute to the success of your organizational goals. NOTABLE ACCOMPLISHMENTS Outstanding Service Award recipient and Lean Six Sigma Yellow Belt certified Area manager in 3 states (Georgia, Alabama, and Tennessee) Trained reps and managed call centers throughout San Antonio, Malaysia, Quebec, & San Diego Credentialed Ventilator Specialist (Class A Certified-install, repair, preventative)