Larry Bowdre
LILBURN,GA
Summary
LARRY BOWDRE SEASONED PROJECT MANAGER PROJECT MANAGER | PROJECT COORDINATOR | As a strategic leader, my strengths include providing excellent customer service while maintaining accuracy and adhering to compliance regulations. I also have the demonstrated the ability to pay strict attention to details, meet critical deadlines, and multitask within a fast-paced environment. Strong communication skills and commitment to teamwork has produced successful outcomes. I am also adept to handling the successful execution of service email and chat functions for enhanced customer satisfaction. I look forward to the opportunity to contribute to the success of your organizational goals.
Overview
20
20
years of professional experience
Work History
Project Manager
BLB Holding and Properties
02.2020 - Current
- Coordinate vendors and contractors for repairs and designs
- Coordinating schedule for best time management improved productivity by 75%
- Ensure all governmental documents are in place to prevent delay of project
- Update stakeholders of budget changes, schedules and project's timetable adherence through regular visits and communication with contractors, employees and other management team members
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
Project Manager
Becton Dickinson (formally CareFusion)
12.2014 - 10.2019
- Lead project manager planning, designing, scheduling and implementing multiple pharmaceutical dispensing products in hospitals
- Collaborated with field service techs & staff to ensure accurate ordering of parts, installations, & repairs
- Educated 20 team members across four states on increasing productivity while maintaining quality compliance guidelines
- Aligned project specifications by adhering to user & client requirements, timelines, & benchmarks
- Monitored implementation process & used strategic plans to ensure projects were properly executed
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Identified key issues in need of resolution to ensure project's performance metrics were successful
- Engineered, recorded, maintained, & completed system upgrades for optimal performance
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Field Service Manager
Becton Dickinson (formally CareFusion)
06.2012 - 12.2014
- Led team of up to 20 technicians with pharmaceutical equipment installation projects across 4 states
- Trained staff on best practices & protocols while managing teams to ensure optimal productivity
- Assisted in organizing and overseeing assignments to drive operational excellence and increasing e
- Assessed operational needs and equipment availability to develop personnel schedules and assignments.
- Evaluated employee job performance and motivated staff to improve productivity
- Coordinated successful corporate meetings, lunches and special events for groups of up to 75
- Ensured customer satisfaction with performance of pharmaceutical equipment during on-site visits
- Reduced time to complete service calls and expertly retained key customers.
- Communicated corporate memos and updates regarding companywide objectives & developments
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Field Service Technician CareFusion
CareFusion (formerly Pyxis)
04.2004 - 06.2012
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Performed annual and preventive service maintenance on all systems
- Utilized Pyxis guidelines to thoroughly answer customer questions and inquiries during field visits
- Managed on-site and off-site installation, repair, maintenance, and test tasks with average 15-20 calls daily.
- Accurately completed work reports for each field visit
- Liaised with internal departments to optimize productivity and efficiency.
- Wrote and revised maintenance procedures.
- Reduced callbacks & equipment failures by performing quality inspections upon completion
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
Education
Certification - Google Project Management
Coursera
On Line01.2024
Certification - Lean Six Sigma Yellow Belt
Becton Dickinson
Work Earned Certification01.2016
Associate of Applied Science - Applied Science: Electronic Engineering Technology
Remington College
Mobile, ALSkills
- Microsoft Applications: Word, Excel, Outlook, PowerPoint, Salesforce
- Manage Zoom video conference platform for virtual meetings and communications and presentations
- Adhere to & enforce compliance regulations, policies, and procedures & resolve complex problems
- Analysis Project Scope, Processes, and Procedures and Performance Improvement
- Manage Project Records, Workflow Planning for on Time Completion
- Project Planning, Budgeting, Writing Technical Specifications, Forecasting, Revenue and Milestones Achievement
- Managing Multiple Projects with Good Time Management and Attention to Detail
- Cross-Functional Collaboration for Skill Development
- Team Bonding and Team(mentoring, coaching, conflict resolution)
- Information Technology Management
- Project Installation and Systems Implementation
- Customer Service Satisfaction Training and Call Center Management
- Team Bonding and Team(mentoring, coaching, conflict resolution)
- Information Technology Management
- Project Installation and Systems Implementation
- Customer Service Satisfaction Training and Call Center Management
- Team Bonding and Team(mentoring, coaching, conflict resolution)
- Information Technology Management
- Project Installation and Systems Implementation
- Customer Service Satisfaction Training and Call Center Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Manager
BLB Holding and Properties
02.2020 - Current
Project Manager
Becton Dickinson (formally CareFusion)
12.2014 - 10.2019
Field Service Manager
Becton Dickinson (formally CareFusion)
06.2012 - 12.2014
Field Service Technician CareFusion
CareFusion (formerly Pyxis)
04.2004 - 06.2012
Certification - Google Project Management
Coursera
Certification - Lean Six Sigma Yellow Belt
Becton Dickinson
Associate of Applied Science - Applied Science: Electronic Engineering Technology
Remington College
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