Onboarded a team of outsourced contractors to assist the global ad ops team with trafficking responsibilities.
Trained and managed a new joiner through probation and into their tenure as a junior ad ops manager.
Continued campaign management in day-to-day efforts while testing and assisting with onboarding new platforms (Roblox, Beeswax DSP)
Contributed strategically in monthly objective calls with leads and internal stakeholders across multiple departments.
Collaboratively worked with the Creative Operations team in an effort to transition in-house creatives from our internal creative studio to Celtra.
Advertising Operations Manager
SuperAwesome
New York City, NY
08.2019 - 06.2023
Facilitated internal communication across all teams including Sales, Product, and Client Services
Assumed ownership of campaign setup, with strong attention to detail and proactive reviews of setup and performance throughout the lifetime of that campaign
Ensured all campaign setups are optimized for correct client KPIs and/or benchmarks
Proactively assured key stakeholders are clear on campaign delivery
Tested and QA'd ad creatives to ensure publisher specifications are met and all creatives and tracking are working correctly once live
Troubleshooted campaign/publisher issues that affected delivery and/or performance
Provided insights to the campaign team for inclusion in weekly or end of campaign reporting
Maintained an excellent customer experience (communication, problem solving, insight sharing) for publishers, clients, and internal teams.
Education
BS in International Business, Marketing -
The State University of New York at New Paltz
05.2019
Skills
Ad servers including Campaign Manager, Innovid, Flashtalking, Adform, Beeswax DSP
Google Ads, Celtra, Roblox
Ad verification platforms including DoubleVerify and IAS
Sales & Marketing Coordinator-Part Time at Family Care Options (Residential and Family Staffing Services)Sales & Marketing Coordinator-Part Time at Family Care Options (Residential and Family Staffing Services)