- Participating in fundraising events to support local charities, schools, or community projects
- Team Sports and workouts
- Embracing outdoor adventures such as fishing and golf
Laurence Casey
Monroe
Summary
Dynamic professional with a proven track record, excelling in customer service orientation and problem-solving skills. Expert in merchandise upselling and fostering team building, demonstrated through developing lasting customer relationships and enhancing athlete performance at Centercourt Indoor Sports. Achieved significant improvements in customer satisfaction and athlete goal attainment. Strong background in social media strategy and content creation. Expertise includes digital marketing, community management, and brand development.
Overview
5
5
years of professional experience
Work History
Social Media Manager
TCNJ Club Baseball
Ewing, NJ
05.2025 - Current
- Developed and implemented engaging social media content strategies to enhance audience interaction.
- Coordinated with team members to align social media initiatives with overall club goals and events.
- Contacted nearby schools to schedule non-conference games and events.
Customer Service Associate
Wawa
Jamesburg, NJ
06.2024 - Current
- Greeted customers and identified their needs.
- Resolved customer inquiries in a timely manner.
- Maintained an organized system for tracking customer interactions and feedback.
- Followed up with customers after purchase to ensure satisfaction.
- Developed relations with recurring customers.
Athletic Facility Coach
Centercourt Indoor Sports
Marlboro, NJ
06.2021 - 08.2023
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Created individualized plans and monitored progress of athletes towards set objectives.
- Help with youth summer camps and directed activities.
- Orchestrated multiple different forms of sports games.
Education
High School Diploma -
Monroe Twp High School
Monroe NJ06.2023
No Degree - Business Management
The College of New Jersey
Trenton, NJ05.2027
Skills
- Tactful and diplomatic
- Organization and recordkeeping
- Customer service orientation
- Market awareness
- Social media management
- Business ethics
- Social Perceptiveness
- Problem-solving skills
- Team building
- Teamwork and collaboration
Accomplishments
- Received an award of excellence and outstanding achievement in human relations from the Monroe Township Mayor.
- Achieved recognition for my outstanding ability as a coach at Centercourt athletic facility
Interests
Timeline
Social Media Manager
TCNJ Club Baseball
05.2025 - Current
Customer Service Associate
Wawa
06.2024 - Current
Athletic Facility Coach
Centercourt Indoor Sports
06.2021 - 08.2023
High School Diploma -
Monroe Twp High School
No Degree - Business Management
The College of New Jersey