Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Larry Cates

Chalmers,Indiana

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Director Food Services

Trilogy
10.2023 - Current


  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Trained and mentored new employees on industry practices and business operations.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Director of sanitation for food services

Director of Food Services

Trilogy
04.2011 - 08.2023
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Monitored and coordinated workflows to optimize resources.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Oversaw supply chain functions to verify inventory levels and budget adherence.
  • Monitored expenditures to mitigate risk of overages.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

High School Diploma -

Logansport High School
Logansport, IN
05.1982

Skills

  • Strategic Planning
  • Data Analysis
  • Operations Management
  • Team Operations
  • Risk Analysis
  • Staff Coordination
  • Staff Management
  • Financial Management
  • Project Management
  • Regulatory Compliance
  • Organizational skills
  • Decision making
  • Resource allocation
  • Budgeting expertise
  • Event planning
  • Process improvement
  • Task delegation
  • Human resources
  • Community outreach
  • Problem solving
  • Quality assurance
  • Crisis management
  • Conflict resolution
  • Workforce planning
  • Risk assessment
  • Staff development
  • Employee relations
  • Time management
  • Training and development

Certification

  • ServSafe Certification - 7-14-2020

Timeline

Assistant Director Food Services

Trilogy
10.2023 - Current

Director of Food Services

Trilogy
04.2011 - 08.2023

High School Diploma -

Logansport High School

Similar Profiles

CREATE PROFILE
Larry Cates