Conducted comprehensive investigations into suspected fraudulent activities, including but not limited to identity theft, account take over, first party fraud, check fraud, and elder financial exploitation.
Analyzed financial transactions to determine irregularities and suspicious activity.
Prepared written Suspicious Activity Reports of investigation findings.
Utilized various investigative techniques, such as data analysis, link analysis, and open-source intelligence to gather evidence and build cases.
Used investigative tools including LexisNexis and NICE Actimize.
Conducted comprehensive customer due diligence to ensure compliance with KYC regulations.
Financial Crime Analyst
Wex Inc.
01.2022 - 09.2023
Investigated cases of identity theft, credit card fraud, application fraud, and account takeover.
Conducted in-depth analysis of transactional data to identify suspicious patterns and potential fraud indicators.
Filed and prepared Suspicious Activity Reports.
Utilized LexisNexis, Verafin, Salesforce, and other technology to perform link analysis.
Analyzed customer data to identify and mitigate potential AML/KYC risks.
Analyzed suspicious transactions to identify potential money laundering activities.
Utilized advanced analytical software for monitoring transactions in real-time for anomalies.
Financial Aid Officer
Kaplan Inc.
09.2019 - 01.2022
Processed and awarded Title IV financial aid packages for new and continuing students, including Pell Grants, Direct Loans, SEOG, and institutional aid.
Monitored institutional budgets, allocating funds effectively to maximize available assistance for students in need.
Provided financial aid counseling to enrolled and prospective students.
Performed reconciliation of federal aid programs with institutional accounts, utilizing COD and NSLDS data to identify and resolve discrepancies, ensuring accurate fund disbursement.
Utilized financial aid management systems to track application status and streamline processes.
Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
Fraud Analyst
Wells Fargo
01.2017 - 05.2018
Investigated suspected fraudulent claims/transactions, including suspicious activity alerts.
Prepared written Suspicious Activity Reports of investigation findings.
Analyzed transaction data to identify fraudulent activities and mitigate risk exposure.
Monitored real-time transactions and account activity.
Trained in basic AML red flags, and internal fraud handling protocols.
Handled outbound and inbound calls to verify unusual transactions, confirm account activity, or resolve inconsistencies in account applications.
Worked with merchants to validate chargeback claims and gather evidence for disputed charges.
Education
Masters - Business Administration
Florida International University
Miami, FL
01-2021
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL
01-2015
Skills
SQL
Tableau
Data analysis
MS Excel
Critical thinking
Organizational skills
Certification
Google Data Analytics Professional Certificate - Google.