Larry Dial
Forman
Lubbock,TX
Summary
Dynamic and results-driven professional with extensive experience at Tropicale Foods, excelling in customer engagement and cash handling. Proven ability to enhance customer satisfaction through efficient food preparation and a commitment to safety standards. Recognized for strong teamwork and effective communication, consistently delivering high-quality service in fast-paced environments.
Work History
Crew Team Member
Tropicale Foods
- Maintained safe work conditions by consistently following company health and safety guidelines.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Greeted customers at drive-thru and took food orders.
- Expedited food preparation processes by efficiently assembling orders according to established guidelines.
- Assisted other team members to achieve goals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Became familiar with products to answer questions and make suggestions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Checked and restocked utensils and condiments in appropriate locations for guests.
Forman
Sterling Enterprises Louisiana Music School
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Inspected completed work to verify quality standards and compliance with criteria.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
- Implemented efficient work processes to boost overall productivity while reducing costs.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Reviewed project details to specify correct materials and equipment for job sites.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
- Checked equipment to determine if maintenance was required.
- Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.
- Achieved recognition for outstanding project management, delivering projects that consistently met all time, budget, and quality targets.
Cook Cashier
Dominos's Pizza
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
Associates - Theology
2024
GED -
01.2023
Skills
Ordering procedures
Menu memorization
Customer engagement
Food running
Food preparation and safety
Product promotion
Cash Handling
Beverage preparation
Performance improvement
Telephone etiquette
Interactive communication skills
Cleaning and organization
Cash register operation
Additional Information
I'm currently presuing obtaining my paralegals degree
Timeline
Crew Team Member - Tropicale Foods
Forman - Sterling Enterprises Louisiana Music School
Cook Cashier - Dominos's Pizza
Agape Bible College - Associates , Theology
Estacado High School - GED ,