Larry D. Thomas III
Washington,D.C.
Overview
10
10
years of professional experience
Work History
Customer Service Rep
Chef Geoff
12.2020 - Current
- Providing a welcoming feel to hundreds of customers
- Communicating and helping customers with orders to relay to team members
- Assisting whenever necessary
Server
Unconventional Diner
02.2023 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Rep
El Centro DR
04.2019 - 03.2020
- Managed inventory and restocked material in a timely manner
- Managed and handled daily cash flow to meet business demands and quota
- Trained incoming coworkers and employees to enhance our job experience to retain employees
- Greeted and was hospitable to hundreds of customers
- Provided customer service to every person that needed help in any way possible
Customer Service Rep
The Smith
04.2017 - 04.2019
- Demonstrated ability to serve customers in fine dining efficiently
- Trained incoming coworkers and employees to enhance our working experience
- Served and communicated orders to team members whenever necessary
- Greeted and was hospitable to hundreds of customers
- Managed and overshadowed new coworkers and employer job performance and helped increase performance when needed
- Developed a more efficient method of communication amongst team members to increase our quality of customer service
Customer Service Rep
Whaley
04.2016 - 04.2017
- Greeted and was hospitable to hundreds of customers
- Communicated all the options to those customers daily
- Assisted customers with orders by communicating those orders to team members
- Provided welcoming demeanor to customers so they would be encouraged to return
Waiter’s Assistant
The Agua 301
07.2015 - 03.2016
- Prepared tables to assist waiters for upcoming hundreds of customers
- Organized restaurant floor space to serve customers
- Helped both with the restaurant floor and back of the kitchen area wherever help is needed
Education
Marshall University - Mass Communication
Marshall University
Huntington, WV06.2015
HS Diploma - Mass Media
Friendship Collegiate Academy
Washington, D.C.06.2014
Skills
- Customer service
- Hospitality industry
- Communication skills
- Relationship building
- Customer loyalty
Timeline
Server
Unconventional Diner
02.2023 - 02.2025
Customer Service Rep
Chef Geoff
12.2020 - Current
Customer Service Rep
El Centro DR
04.2019 - 03.2020
Customer Service Rep
The Smith
04.2017 - 04.2019
Customer Service Rep
Whaley
04.2016 - 04.2017
Waiter’s Assistant
The Agua 301
07.2015 - 03.2016
Marshall University - Mass Communication
Marshall University
HS Diploma - Mass Media
Friendship Collegiate Academy