Larry Ellis
Charlotte,NC
Summary
Accomplished Finance Manager with over 20 years experience, showcasing exceptional team leadership, structure and self motivation. Leveraged creative solutions with meticulous attention to detail to enhance customer satisfaction and dealership profitability. Skilled in CRM tracking and adept at fostering robust lender relationships while consistently driving financial success and operational efficiency.
Overview
20
20
years of professional experience
Work History
Finance Manager
F&I and Desking Solutions
Charlotte, NC
08.2022 - Current
- Developed relationships with third-party vendors who provided additional products or services related to automotive finance.
- Processed applications for new vehicle loans efficiently and accurately.
- Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
- Developed and maintained strong relationships with banks, credit unions, and other financial institutions.
- Oversaw all legal and regulatory compliance related to automotive financing and insurance transactions.
- Addressed and resolved customer concerns and complaints related to financing, ensuring high levels of customer satisfaction.
- Educated customers on the benefits and terms of vehicle financing options and extended service contracts.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Developed strategies to increase auto finance sales volume while maintaining profit margins.
Finance Director/Sales Manager
Hi-Line Autohaus
Charlotte, NC
12.2019 - 08.2022
- Organized and managed all duties in the Finance and Insurance department.
- Established and maintained strong relationships with numerous lending institutions.
- Networked with lenders to capitalize on customer approvals, and maximize dealer profits.
- Worked with regulatory representatives to maintain state and federal compliance.
- Performed sales manager tasks, such as providing guest proposals and conducting vehicle trade appraisals for customers.
- Supervised the sales team's follow-up of all previous, current, and potential customers.
- Created and enforced company-wide policies, and conducted continuous training to ensure effectiveness.
- I assisted in the accounting office with reconciling deals, and processing title and registration documents.
- Maintained consistent positive customer satisfaction ratings.
Finance Manager
Hendrick Automotive Group
Concord, NC
06.2018 - 12.2019
- Performed all duties in the Finance and Insurance Department.
- Established and maintained excellent lender relationships to better serve the dealership and the customer.
- Reviewed and submitted applications for financing, closed sales contracts, and cross-sold insurance products while complying with state laws and federal laws.
- Reviewed financial projections relating to business and industry trends to identify areas requiring improvement.
- Negotiated and reviewed contracts and financial models with profitability and financial success in mind.
- Created performance benchmarks to monitor and evaluate organizational achievements.
- Executed titling and registration documents for processing.
- Maintained consistent positive customer satisfaction ratings.
Finance Director/Sales Manager
Kia of Gastonia
Gastonia, NC
12.2010 - 06.2018
- Supervised and performed all duties in the Finance and Insurance department.
- Established and maintained excellent lender relationships in an effort to maximize profit.
- Reviewed and submitted applications for financing, closed sales contracts, and cross-sold insurance products while complying with state and federal laws.
- Managed all transactions to ensure deals are funded efficiently.
- Performed all sales manager duties, including interacting with customers to close deals.
- Conducted training for all new hires, and continuous training, along with performance reviews, to manage effectiveness.
- Maintained consistent, positive customer satisfaction ratings.
Finance Manager
Scott Clark Toyota
Charlotte, NC
09.2004 - 12.2010
- Processed applications for new vehicle loans efficiently and accurately.
- Analyzed customer credit histories in order to determine eligibility for loans.
- Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
- Developed and maintained strong relationships with banks, credit unions, and other financial institutions.
- Coordinated with sales and service departments to ensure a seamless customer experience from start to finish.
- Utilized financial software and systems to streamline operations and enhance efficiency.
- Maintained up-to-date knowledge of automotive finance industry trends, products, and technologies.
- Managed financial transactions and structured deals to meet both customer needs and dealership profit objectives.
- Prepared and reviewed all paperwork related to the sale and financing of vehicles, ensuring accuracy and completeness.
Education
Some College (No Degree) - Computer Science
North Carolina A & T State University
Greensboro, NCSkills
- General Management
- Team Building Leadership
- Creative and Innovative
- Customer Service
- Detail Oriented and Structured
- Prioritizing and Planning
- Decision Making
- Time Management
- Willing to Learn
- CRM Tracking
- Attention to Detail
- Loan Processing
- Problem Solving
- Financial product sales
- Regulatory compliance
- Relationship management
Timeline
Finance Manager
F&I and Desking Solutions
08.2022 - Current
Finance Director/Sales Manager
Hi-Line Autohaus
12.2019 - 08.2022
Finance Manager
Hendrick Automotive Group
06.2018 - 12.2019
Finance Director/Sales Manager
Kia of Gastonia
12.2010 - 06.2018
Finance Manager
Scott Clark Toyota
09.2004 - 12.2010
Some College (No Degree) - Computer Science
North Carolina A & T State University
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