Larry Este
Breaux Bridge
Summary
Proven leader in optimizing operations and enhancing customer relationships, notably at ReachLocal. Excelled in safety compliance and workload management, achieving significant cost reductions and operational improvements. Demonstrated exceptional communication skills and a commitment to excellence, leading to increased profitability and team performance.
Experienced with project management, client relations, and problem-solving. Utilizes strategic planning and resource allocation to ensure successful project delivery. Track record of adaptability and effective communication in diverse and dynamic settings.
Overview
25
25
years of professional experience
Work History
Independent Contractor
Gannett
01.2019 - 01.2025
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Improved overall project quality by reviewing work diligently before submission to the client for approval.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Senior Operations Manager /Regional Facilities Manager
ReachLocal
01.2007 - 01.2025
- Managed employee-related issues encompassing labor, turnover and diversity.
- Ensured regulatory compliance across all aspects of operations by staying current on industry standards while implementing necessary policies or procedures accordingly.
- Reduced costs for increased profitability by optimizing resource allocation and eliminating redundant tasks.
- Directed overhaul of company's IT infrastructure, improving data security and operational resilience.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Documented records on pricing, energy consumption and activity reports.
- Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
- Interviewed, hired, and trained qualified maintenance employees.
- Responded to building emergencies and managed repairs.
Assistant Manager
Bella Figura Italian Restaurant
01.2000 - 01.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Manager
Zea Woodfire Grill
01.2006 - 01.2007
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Maintained professional, organized, and safe environment for employees and patrons.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Ruth's Chris Steak House
Assistant General Manager
01.2002 - 01.2006
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Arts - Hospitality Management
University of Louisiana At Lafayette
Lafayette, LASkills
- Safety compliance
- Records coordination
- Client consultation
- Scheduling
- Workload management
Timeline
Independent Contractor
Gannett
01.2019 - 01.2025
Senior Operations Manager /Regional Facilities Manager
ReachLocal
01.2007 - 01.2025
Manager
Zea Woodfire Grill
01.2006 - 01.2007
Ruth's Chris Steak House
Assistant General Manager
01.2002 - 01.2006
Assistant Manager
Bella Figura Italian Restaurant
01.2000 - 01.2022
Bachelor of Arts - Hospitality Management
University of Louisiana At Lafayette
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