Larry Filmalter
Lexington,Kentucky
Summary
Completing apprenticeship, started and ran a successful refrigeration company when from 21 until 36 when left to Immigrate to the U.S.A.
Worked a tech for three years and transitioned to the office to manage the service department, currently am a commercial estimator but still manage the service techs Skilled Estimator with proficiency in budget development, reporting and estimation. Outstanding experience in HVAC.
Overview
21
21
years of professional experience
Work History
Commercial Estimator
Air Control Heating & Air
01.2008 - Current
- Increased project efficiency by implementing streamlined estimating processes for commercial projects.
- Enhanced client satisfaction with accurate and timely cost estimates for various construction projects.
- Reduced errors in bid proposals by meticulously reviewing blueprints, specifications, and other documentation.
- Collaborated with project teams to ensure precise material takeoffs and labor hour calculations.
- Managed Approximately 30 calls and emails per day from customers.
Service Manager
Air Control Heating And Air
12.2002 - Current
- Built relationships with clients to establish new contracts.
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Implemented systems and procedures to increase sales.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Managed technicians, ensuring timely completion of projects and high-quality workmanship.
- Implemented inventory management systems to reduce costs and increase efficiency.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Maintained safe working environments by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Ensured compliance with industry regulations by staying current on relevant updates and adjusting company policies accordingly.
- Mentored junior technicians, fostering positive team dynamics that encouraged knowledge sharing and skill development.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Resolved customer complaints in professional and timely manner.
- Negotiated with vendors to secure best prices for parts and supplies.
Education
Refrigeration & Air-conditioning Diploma -
Ajax
Harare, Zimbabwe12.1984
High School Diploma -
Cranbourne Boys High School
Harare, Zimbabwe12.1980
Skills
- Conflict Resolution
- Inventory Management
- Performance Evaluations
- Bid preparation
- Value Engineering
- Cost Estimation
- Change order management
- Proposal Writing
- Job Management
- Equipment and material procurement
Timeline
Commercial Estimator
Air Control Heating & Air
01.2008 - Current
Service Manager
Air Control Heating And Air
12.2002 - Current
Refrigeration & Air-conditioning Diploma -
Ajax
High School Diploma -
Cranbourne Boys High School
Similar Profiles
Brandon FranzBrandon Franz
Sales Professional & General Manager at Climate Control Heating and Air / GreenboxSales Professional & General Manager at Climate Control Heating and Air / Greenbox
Troy HalstensonTroy Halstenson
Founder/Owner/Operator at Performance Air And Heating/Climate ControlFounder/Owner/Operator at Performance Air And Heating/Climate Control
David PerezDavid Perez
Collections Analyst at Del-Air Heating, Air Conditioning, Plumbing and ElectricalCollections Analyst at Del-Air Heating, Air Conditioning, Plumbing and Electrical