Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Campus Security Officer
Clayton County Public Schools
02.2023 - Current
Patrols the exterior and interior of campus in an effort to provide assistance and direction as well as confront unauthorized persons for questioning and to check for passes and identification as needed. Ensures doors and gates are locked and opened at designated times determined by the Principal.
Monitors school facilities (e.g. surveillance camera, locker rooms, stadium, etc.) for the purpose of providing visibility, maintaining security, and deterring potential crimes, and investigating student-related incidents for the purpose of resolving conflicts and/or pursuing further action.
Assists with District Safe School Searches where students, vehicles, lockers, etc. are checked for weapons for the purpose of ensuring the safety of students, staff, volunteers, and visitors. Observe and report violations of school safety practices, District policies, and school rules.
Prepares documentation (e.g. incident and activity reports, parking permits, referrals, schedules, etc.) for the purpose of providing written support and/or conveying information.
Responds to emergency situations (e.g. fights, injury, classroom, etc.) for the purpose of addressing immediate safety concerns and issues. Safely restrains students with the least appropriate force (only if absolutely necessary), e.g. overdoses, behavioral problems, mental health crisis etc. for the purpose of ensuring the students safety, their own safety and the safety of others.
Facility Safety Officer
Pathways Behavioral Health
12.2017 - 06.2023
Patrols assigned areas and restricts access to unauthorized areas of the facility
Checks buildings and grounds for locked doors or access areas and ensures the overall security of the facility during assigned shifts
Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment
Applied non-violent response tools and physical restraint during problematic situations Inspected resident living quarters and conducted random searches of common areas Supervised activities of adolescents in residential setting
Transports clients, staff and/or residents to designated locations as directed ensuring their personal safety and security
Plumbing Sales Specialist
Lowes
03.2014 - 08.2017
Assisted customers in the plumbing department by answering questions and helping find needed items
Effectively communicated with key individuals, including contractors and plumbers to promote new business
Asked questions to better understand customer needs and recommended products to fulfill project requirements
Handle high volume of money and balanced cash drawers as needed Resolution of all customer complaints to retain business
Secured sales by providing recommendations to promote brand effectiveness and product benefits
Cultivated lucrative relationships with clients by providing exemplary service and utilizing dynamic communication skills
Open Arms
Street Outreach
03.2012 - 01.2014
Helped clients with day to day tasks such as grocery shopping and basic budgeting Advocated for at-risk groups to find funding and resources
Expanded program outreach by delivering talks to at risk youth groups
Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes
Solicited contributions and participation from local businesses to promote and improve community events and activities
Referred clients to partner agencies for additional services
Attended community meetings each week to answer questions, address complaints and explain procedures
Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention
Customer Service Associate
Winn Dixie Marketplace
08.2007 - 07.2012
Operated hand trucks, pallet jacks and forklifts to move materials Constructed product displays and hung new signage
Assisted customers with getting groceries loaded in vehicles
Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests
Collected empty carts and returned each to the store Faced merchandise in freezers and shelves for display
Cleaned up spills, collected trash and swept and mopped floors Checked prices and pulled product for customers
Correctional Officer
Calhoun State Prison
08.2010 - 01.2011
Signed in all visitors and completed appropriate visitation log forms Maintained daily logs of shift activity
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict
Supervised individuals ages 17 to 50 and managed cases in Correctional Facility Attended regular training's and maintained appropriate certifications