Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
36
36
years of professional experience
Work History
Assistant Manager
Main Street Beverage
09.2007 - 07.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Generated repeat business through exceptional customer service.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Engaged with customers to gather feedback, using insights to improve service and product offerings.
Analyzed sales data to identify trends and adjust inventory orders accordingly.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Manager
Seven Eleven
04.1990 - 09.1997
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service.
Receiving Clerk/Shipping and Receiving Manager
Shopko Stores Operating Co. LLC
08.1988 - 05.1994
Maintained tidy, organized and safe work area to comply with cleanliness standards.
Regularly reviewed invoices and double-checked orders.
Unloaded pallets and deliveries and organized products in warehouse.
Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
Compared shipping orders and invoices against contents received to verify accuracy.
Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
Double-checked cargo inventories and documentation for accuracy.
Double checked records, daily reports, and inventory transactions to identify and correct variances.
Properly labeled and stored goods in safe area to provide identification and avoid losses.
Utilized forklift to transport pallets of goods to and from warehouse.
Collaborated with other departments to address any issues or concerns regarding incoming shipments promptly.
Expedited processing times by swiftly unloading trucks and properly staging products for inspection.
Collaborated with other departments to resolve potential incoming shipment issues.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Moved shipment materials to and from designated areas using lift and hand trucks.
Processed required paperwork to expedite handling of shipped and received goods.
Education
High School Diploma -
Highland High
Pocatello, ID
06-1985
Skills
Money handling
Team leadership
Decision-making
Problem-solving
Customer relations
Staff training and development
Staff supervision
Retail operations
Customer rapport
Adaptability and flexibility
Employee supervision
Closing oversight
Computer skills
Timeline
Assistant Manager
Main Street Beverage
09.2007 - 07.2024
Assistant Manager
Seven Eleven
04.1990 - 09.1997
Receiving Clerk/Shipping and Receiving Manager
Shopko Stores Operating Co. LLC
08.1988 - 05.1994
High School Diploma -
Highland High
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