Summary
Overview
Work History
Education
Skills
Interests
Work Preference
Quote
Timeline
Hi, I’m

Larry Hardney Jr.

Saint Louis,MO
Larry Hardney Jr.

Summary

Dynamic professional with 8 years at Clayton Plaza Hotel, excelling in diverse roles. Proven adaptability and problem-solving skills, enhancing team efficiency. Expert in customer service and communication, consistently exceeding expectations. Skilled in POS systems and inventory management, driving operational success. Recognized for fostering positive environments and improving customer relations, contributing to increased loyalty and satisfaction.

Overview

16
years of professional experience

Work History

Clayton Plaza Hotel

General Facilities
01.2018 - 03.2025

Job overview

  • General facilities did include anything from maintenance, security, assisting the chef, construction, assisting housekeeping, assisting guest with anything they needed
  • While working at the hotel for 8 years I moved my way up and worked in several different departments always exceeding in every department.
  • im very good at adapting to new things and picking up new skills in any work setting
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.


Fuzzy Taco Shop

Cashier
06.2012 - 06.2017

Job overview

  • Processed customer transactions accurately using POS systems.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Assisted customers with product inquiries and resolved issues promptly.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Learned inventory management practices to support stock replenishment efforts.
  • Adapted quickly to new procedures and technologies in a fast-paced environment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Olive Garden

Host
01.2009 - 12.2010

Job overview

  • I always greeted the customers with a smile and a warm welcome
  • Trained new hosts on best practices for guest engagement and operational efficiency within service teams.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Greeted and seated guests, ensuring positive first impressions and optimal guest flow.
  • Managed reservations and waitlists using digital booking systems for efficient seating arrangements.
  • Provided menu information and recommendations, enhancing customer dining experience through effective communication.

Education

Affton High School
Affton, MO

High School Diploma
05-2008

University Overview

  • Extracurricular Activities: (Theatre)
  • I had lead acting roles in two separate plays
  • Im an honors thespian

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Excellent communication
  • Critical thinking
  • Calm under pressure

Interests

  • Enjoy participating in [hiking] for overall physical and mental well-being
  • off road atv'ing
  • live shows
  • Comics and Anime
  • spending time with my kids
  • helping others
  • comedy
  • learning new skills

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Work-life balanceCareer advancement

Quote

Astrology is the psychology of the Universe
unknown

Timeline

General Facilities
Clayton Plaza Hotel
01.2018 - 03.2025
Cashier
Fuzzy Taco Shop
06.2012 - 06.2017
Host
Olive Garden
01.2009 - 12.2010
Affton High School
High School Diploma

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