Larry Harris
Waukegan,IL
Summary
Dynamic IT Technician with a proven track record at District 60, excelling in network troubleshooting and inventory management. Recognized for enhancing user experience through effective communication and patient support. A collaborative team player dedicated to optimizing hardware and software configurations, ensuring seamless operations and user satisfaction.
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
7
7
years of professional experience
Work History
IT Technician Para
District 60
08.2022 - 12.2024
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
Paraprofessional
District 60
08.2019 - 12.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Kids Camp Counselor
Waukegan Park District
06.2019 - 11.2023
- Managed groups of up to 20 children during outings, maintaining control while providing an enjoyable experience for all participants.
- Fostered a positive and inclusive atmosphere, promoting teamwork and camaraderie among campers.
- Maintained accurate records of attendance, incident reports, and medical information for each camper under my supervision.
- Collaborated with fellow counselors on event planning and logistics for end-of-session performances or presentations.
- Implemented effective behavior management strategies to maintain a positive learning environment for all campers.
- Developed creative solutions to resolve conflicts between campers, fostering a respectful environment.
- Contributed to the development of new programming ideas, consistently seeking ways to enhance the overall camp experience.
- Led team-building exercises to improve group dynamics and foster strong relationships among campers.
- Enhanced campers'' experiences by incorporating engaging games and activities into daily schedules.
- Assisted in the planning, setup, and teardown of various camp events, ensuring timely completion and attention to detail.
- Adapted instructional techniques based on individual camper needs, ensuring a personalized learning experience for each participant.
- Provided one-on-one support to campers with special needs, ensuring their successful participation in activities.
- Provided timely feedback on camper progress to parents through weekly reports and parent-teacher conferences.
- Established rapport with campers and parents by maintaining open lines of communication and demonstrating empathy and understanding.
- Facilitated open communication between camp staff, parents, and administration to ensure smooth operations.
- Led groups of children safely through variety of camp activities.
- Ensured campers'' safety by conducting regular safety checks and maintaining a clean, hazard-free environment.
- Worked with children of varying age, interest, skill, and developmental levels.
- Kept athletic and games equipment and facilities organized and maintained.
Special Olympics Coach
Waukegan Park District
09.2019 - 08.2023
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
- Increased athlete''s skills development through individualized training plans based on each player''s strengths and weaknesses.
- Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
- Fostered positive and inclusive team environment, leading to increased team cohesion and morale.
- Facilitated recovery programs for injured athletes, accelerating their return to peak performance levels.
Volunteering Moving and Packing
Volunteer Work
07.2017 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Able to Consistently Lift over 50Ibs.
- Able to pack and unpack and store boxes and other objects.
- Learned and adapted quickly to new technology and software applications.
Volunteer Custodian
Volunteer Work
08.2020 - 06.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Volunteer Security Guard
Volunteer Work
03.2019 - 06.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Ride Operator
Six Flags Great America
07.2018 - 07.2022
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Monitored passengers and ride operations and enforced safety regulations.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
Education
High School Diploma -
Waukegan High School
Waukegan, IL07-2018
Skills
- Inventory management
- Customer service
- Communication skills
- Team collaboration
- Adaptability
- Hardware installation
- Software configuration
- Friendly and patient
- Collaborative team player
- Highly professional
- Interpersonal skills
- Network troubleshooting
Timeline
IT Technician Para
District 60
08.2022 - 12.2024
Volunteer Custodian
Volunteer Work
08.2020 - 06.2023
Special Olympics Coach
Waukegan Park District
09.2019 - 08.2023
Paraprofessional
District 60
08.2019 - 12.2024
Kids Camp Counselor
Waukegan Park District
06.2019 - 11.2023
Volunteer Security Guard
Volunteer Work
03.2019 - 06.2023
Ride Operator
Six Flags Great America
07.2018 - 07.2022
Volunteering Moving and Packing
Volunteer Work
07.2017 - 07.2023
High School Diploma -
Waukegan High School
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