Larry Henderson
GA
Summary
Dependable professional with a track record of success in the field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
14
14
years of professional experience
Work History
SENIOR OFFICER
Georgia State University
11.2018 - Current
- ADMINISTER A VARIETY OF HELP DESK SUPPORT SOFTWARE SUITES (TROUBLESHOOTING, AND PERFORMANCE ISSUES) TO CLIENTS/CUSTOMERS
- SUPPORTS CROSS-TEAM FUNCTIONS SUCH AS INVOICING, PURCHASING, LICENSING
- ACTS AS A CENTRAL POINT OF COMMUNICATION BETWEEN IT AND BRANDS AND DEPARTMENTS
SENIOR OFFICER
ATLANTA RAPID TRANSIT AUTHORITY
02.2015 - 10.2018
- CARRY OUT APPREHENSION AND ARREST PROCEDURES; ISSUE WARNINGS AND CITATIONS; INVESTIGATE ACCIDENTS, COMPLAINTS, AND INCIDENTS
- COMMUNICATE WITH AND AID THE PUBLIC; RESPOND TO COMPLAINTS OR PROBLEMS
- INVESTIGATE DISTURBANCES, SUSPICIOUS CIRCUMSTANCES, TRAFFIC ACCIDENTS OR VIOLATIONS OF REGULATIONS WHEN PROMPTED BY PHONE CALLS, ALARMS, CITIZENS REQUESTS, OR OFFICERS OBSERVATIONS
DUAL FUNCTION LIASON
DEPARTMENT OF HOMELAND SECURITY
06.2011 - 02.2015
- GATHER, ANALYZE, AND EVALUATE A VARIETY OF DATA FROM AVAILABLE SOURCES TO MAKE RISK/THREAT ASSESMENTS
- IDENTIFY INTER-RELATIONSHIPS INCLUDING THOSE THAT RELATE TO THE AFFECTED MODES OF TRANSPORTATION
Education
Master of Science - Cybersecurity
Kennesaw State University
Kennesaw01-2024
Cybersecurity Certification -
Kennesaw State University
Kennesaw01-2022
Bachelor of Arts - Corporate Communications
Northern Illinois University
01-2011
Skills
- Interpersonal Communication
- Community Awareness
- Teamwork
- Critical Thinking
- Microsoft 365
- Word
- Excel
- PowerPoint
- QuickBooks
- Outlook
- Payroll
- Help desk support
- Communication coordination
- Public engagement
- Attention to detail
- Problem solving
- Effective communication
- Crisis management
- Team leadership
- Corporate communications
- Risk assessment
Timeline
SENIOR OFFICER
Georgia State University
11.2018 - Current
SENIOR OFFICER
ATLANTA RAPID TRANSIT AUTHORITY
02.2015 - 10.2018
DUAL FUNCTION LIASON
DEPARTMENT OF HOMELAND SECURITY
06.2011 - 02.2015
Master of Science - Cybersecurity
Kennesaw State University
Cybersecurity Certification -
Kennesaw State University
Bachelor of Arts - Corporate Communications
Northern Illinois University
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