Larry Hite
Peyton,CO
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
16
16
years of professional experience
Work History
IT Manager
Midwest Mortgage Associates
03.2021 - Current
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
IT Technician
Self-employeed
10.2018 - 02.2021
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Proved successful working within tight deadlines and fast-paced environment.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Computer Helpdesk Technician
SportsOptions
06.2008 - 10.2018
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
- Offered assistance in implementing and developing training programs.
- Configured and tested new software and hardware.
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Created user accounts and assigned permissions.
- Tested new software and hardware prior to deployment.
- Helped streamline repair processes and update procedures for support action consistency.
- Installed, configured and maintained computer systems and network connections.
- Monitored system performance to identify potential issues.
Education
Associate of Science - Computer Engineering Technology
ITT Technical Institute
Las Vegas, NV03.2011
Skills
- Information confidentiality
- Team Collaboration
- Risk mitigation planning
- Cybersecurity best practices
- Operating system management
- Disaster Recovery
- Information Security
- Technical Troubleshooting
- Enterprise Architecture
- IT resource use
- IT risk management
- Network Administration
Timeline
IT Manager
Midwest Mortgage Associates
03.2021 - Current
IT Technician
Self-employeed
10.2018 - 02.2021
Computer Helpdesk Technician
SportsOptions
06.2008 - 10.2018
Associate of Science - Computer Engineering Technology
ITT Technical Institute
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