Qualified Psychiatric Technician providing 27 years of experience in delivering treatment for mental health and substance abuse conditions. Genuine in offering quality patient care by fostering relationships, counseling and building communication to treat various types of patients and collaborate with family members. Expert in maintaining upbeat attitude and achieving peak performance.
Overview
27
27
years of professional experience
10
10
Certification
Work History
Mental Health Technician
Crestwyn Behavioral Health
Memphis, TN
09.2017 - 12.2018
Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
Encouraged positive behaviors through rewards systems when appropriate.
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
Supported clients in developing daily living skills such as budgeting money or time management.
Assisted in transporting clients to appointments outside the facility when necessary.
Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Provided education about mental illness symptoms and causes to family members of patients.
Patient Care Associate
Saint Francis Hospital-Memphis
Memphis, TN
04.2011 - 09.2017
Provided direct patient care and support services in accordance with established standards and practices.
Helped maintain a safe environment for the patient by ensuring that all medical equipment is functioning properly and securely stored when not in use.
Communicated regularly with nursing staff regarding changes in patient condition or needs.
Maintained accurate records of patient care including treatments, medications administered and other pertinent information.
Prepared meals for patients based on individual dietary requirements.
Collected specimens from patients for laboratory testing purposes following proper safety protocols.
Transported patients via wheelchair or strher to various locations throughout the facility as needed.
Provided emotional support to family members of patients facing difficult health challenges.
Answered call lights promptly and responded appropriately to inquiries from both staff members and families of patients.
Mental Health Technician
Parkwood Behavioral Health System
Olive Branch, MS
05.2006 - 04.2011
Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Provided education about mental illness symptoms and causes to family members of patients.
Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Assisted in the development of individualized treatment plans for patients.
Actively participated in continuing education programs related to mental health care delivery.
Facilitated group therapy sessions under supervision of a mental health professional.
Developed positive relationships with patients while maintaining professional boundaries.
Mental Health Technician
Delta Medical Center
Memphis, TN
11.2001 - 05.2006
Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
Encouraged positive behaviors through rewards systems when appropriate.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Supervised visitors entering the facility according to established security protocols.
Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Administered medications as prescribed by physician or psychiatrist.
Provided excellent service to patients through personable communication.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Mental Health Technician
Southeast Mental Health
Memphis, TN
06.1997 - 10.2002
Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Encouraged positive behaviors through rewards systems when appropriate.
Provided education about mental illness symptoms and causes to family members of patients.
Assisted in transporting clients to appointments outside the facility when necessary.
Supported clients in developing daily living skills such as budgeting money or time management.
Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Supervised visitors entering the facility according to established security protocols.
Assisted in the development of individualized treatment plans for patients.
Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Education
High School Diploma -
Trezevant High School
Memphis, TN
05-1996
Skills
Family Support and Assistance
Clinical Documentation
Charting and Clinical Documentation
Patient Safety Management
Behavior Management
Knowledge of Medical Terminology
Medication Administration
Excellent Customer Service Skills
Suicide Prevention
Crisis Intervention
Progress Monitoring
Family Relations
Treatment Planning
Individual Counseling
De-Escalation Techniques
Disaster Recovery
Grief Counseling
Care Plan Development
Certification
American Heart Association Certified CPR training, First-Aid, Medication Administration, CPI, Handle with Care, Defensive Driving, Seizure Management, F-Endorsement, and all in-house Mental Health Technician training with Alliance Healthcare Services.
Timeline
Mental Health Technician
Crestwyn Behavioral Health
09.2017 - 12.2018
Patient Care Associate
Saint Francis Hospital-Memphis
04.2011 - 09.2017
Mental Health Technician
Parkwood Behavioral Health System
05.2006 - 04.2011
Mental Health Technician
Delta Medical Center
11.2001 - 05.2006
Mental Health Technician
Southeast Mental Health
06.1997 - 10.2002
High School Diploma -
Trezevant High School
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