Larry Jenkins

I started out with Chalmers & Kubeck and quickly advanced to an office position as Purchasing Agent for the gear shop. My job included other responsibilities such as customer communications.

I also implemented many programs to keep the workflow going through the shop with better communications between the mechanics on the floor and the gear shop office.

I got involved with the company Borescope Program and helped develop it to what it is today. I am still employed with the company working part time remotely with the borrscope program.

We had 2 account managesr quit the company and 1 was fired, I assumed the duties of all three of these account managers assuming their position and with most of the customers being in the South and myself being from the South I could relate and communicat with these customers better that the previous account managers.

• Managed multiple accounts simultaneously while meeting deadlines.
• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
• Developed and maintained relationships with key accounts to ensure customer satisfaction.
• Resolved customer complaints in a timely manner.
• Built and maintained productive relationships with customers and internal partners.
• Acted as main point of contact in matters relating to client concerns and needs.
• Developed successful customer relationships and quickly resolved service requests to increase sales.
• Developed strategies to increase revenue from existing accounts.
• Provided training and guidance to new Account Managers.
• Renewed existing accounts by cementing trusting relationships with customers.

• Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
• Resolved any customer complaints or issues quickly in order to maintain positive relationships.
• Collaborated with other co-owners on strategic decisions related to the company's growth plan.
• Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
• Oversaw customer service activities to ensure quality standards were met or exceeded.
• Monitored expenses closely to stay within allocated budgets for each project and initiative.
• Established policies and procedures to ensure compliance with local, state, and federal regulations.
• Negotiated contracts with vendors and suppliers to secure the best terms possible.
• Created marketing campaigns to promote products and services.
• Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
• Ensured that all safety protocols were followed at all times within the workplace.
• Set pricing structures according to market analytics and emerging trends.
• Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
• Recruited, trained, evaluated, and supervised staff members across multiple departments.
• Developed strategies for increasing customer loyalty and satisfaction.
• Built relationships with key stakeholders such as clients, partners, investors.
• Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
• Developed plans for expanding business operations into new markets domestically and internationally.
• Reviewed employee performance evaluations regularly for accuracy and fairness.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Troubleshoot problems on heavy equipment and perform neccessory repairs.

• Monitored shop equipment to maintain safe working condition.
• Assessed vehicles or machinery to accurately diagnose and repair issues.
• Kept detailed records of repairs, labor involved and parts used.
• Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures. I also performed the rebuilds on every major component of the equipment.
• Ensured safety protocols were followed while working on vehicles.
• Maintained garage safety protocols to meet regulatory and company expectations.
• Tested components with appropriate instruments to ensure proper operation.
• Maintained accurate records of work performed in accordance with company standards.
• Examined loose bolts and specified safety devices on vehicles and made adjustments.
• Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
• Completed required paperwork and delivered to customer.