Larry Johnson
Washington,DC
Summary
Dynamic leader with proven expertise in team leadership and strategic planning, honed at Delie Of Watergate. Excelled in enhancing customer satisfaction and resolving complex problems, demonstrating exceptional verbal communication and active listening. Skilled in computer applications, I significantly improved service delivery and team performance, embodying self-motivation and a results-driven approach.
Overview
11
11
years of professional experience
Work History
Manager
Delie Of Watergate
09.2020 - 09.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Carpentry Helper
JFG Contracting
09.2015 - 09.2017
- Assisted with movement of materials and equipment to job sites.
- Cut materials according to specifications in preparation for installation.
- Worked with master carpenters to install decks for both residential and commercial customers.
- Gained valuable education in residential and commercial building codes.
Porter
Stanford Capital
09.2013 - 09.2015
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Performed cleaning and maintenance duties as directed.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Maintained building exteriors for professional, clean presentation standards.
- Stored supplies safely and securely to prevent theft and damage.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Increased workplace safety by immediately reporting potential hazards.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
Education
Plumbing , Electrical, HVAC, Carpentry
Booker T Washington High School
Washington, DC06.2012
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Customer Service
- Computer Skills
- Problem-Solving
- Good Judgment
- Active Listening
- Self Motivation
Timeline
Manager
Delie Of Watergate
09.2020 - 09.2024
Carpentry Helper
JFG Contracting
09.2015 - 09.2017
Porter
Stanford Capital
09.2013 - 09.2015
Plumbing , Electrical, HVAC, Carpentry
Booker T Washington High School
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