Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Larry Jones

Redmond,OR

Summary

Resourceful professional in travel coordination, known for high productivity and efficient task completion. Specialize in itinerary planning, customer relationship management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance client satisfaction and streamline travel experiences.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Travel Advisor

L.J.Jones Travel LLC
Redmond , OR
01.2023 - Current
  • Provided customers with detailed information about various tourist attractions and activities in different countries around the world.
  • Answered incoming calls and replied to emails to answer client questions regarding pricing, accommodations and concerns.
  • Created travel itineraries and made adjustments to meet client specifications.
  • Developed personalized travel itineraries based on clients' preferences and budget.

Shop Assistant

J&R Canopy and truck accessories
Bend, Oregon
04.2012 - 11.2021
  • Described merchandise and explained use, operation and care.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Utilized product knowledge to make recommendations to customers based on their needs.
  • Handled customer phone calls, providing product information and stock availability.
  • Greeted and assisted customers with product selection and inquiries.
  • Answered phone inquiries regarding store hours, product availability, pricing.

Restaurant Waiter

Olive Garden
Bend, OR
10.2017 - 10.2021
  • Assisted guests with making food and beverage selections.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.

Wildland Firefighter

PatRick Environmental
Redmond, Oregon
04.2011 - 10.2013
  • Participated in post-incident reviews following successful completion of a wildfire assignment.
  • Established and managed water supplies to support suppression activities.
  • Performed backfire operations to contain advancing fires by burning fuel ahead of them.
  • Attended daily briefings with crew members to discuss strategy for upcoming shifts.
  • Engaged in post-fire operations, including mop-up and rehabilitation of affected areas.

Education

High School Diploma -

Waldport High School
Waldport, OR
06-2010

Certificate of Completion - Electrical Engineering

Northwest Lineman College
Meridian, ID

Skills

  • Customer relationship management
  • Problem solving
  • Time management
  • Effective communication
  • Travel planning
  • Transportation coordination
  • Written communication
  • Customer service
  • Attention to detail
  • Problem-solving aptitude

Accomplishments

  • Eagle Scout Achievement

Certification

  • Class A CDL

References

References available upon request.

Timeline

Travel Advisor

L.J.Jones Travel LLC
01.2023 - Current

Restaurant Waiter

Olive Garden
10.2017 - 10.2021

Shop Assistant

J&R Canopy and truck accessories
04.2012 - 11.2021

Wildland Firefighter

PatRick Environmental
04.2011 - 10.2013

High School Diploma -

Waldport High School

Certificate of Completion - Electrical Engineering

Northwest Lineman College

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Larry Jones