Results-driven professional with a proven track record in enhancing customer satisfaction and driving sales growth. Experienced in problem resolution, strategic marketing, and team coordination, contributing to operational success.
Overview
10
10
years of professional experience
Work History
Owner/Manager
ETSY Shops
Brooklyn
11.2022 - Current
Resolved product issues while maintaining customer satisfaction.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Increased sales through pricing, ads and discounts.
Truck Driver
Alle Processing
Maspeth
12.2020 - Current
Managed communication between drivers and warehouse teams for seamless operations.
Analyzed transportation data to identify trends and improve route planning accuracy.
Established creative sales and marketing strategies to assist sales team with reaching targets.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Real Estate Sales Representative
Private Investors
Trenton
01.2016 - 12.2019
Sourced and identified high-potential, off-market properties for private investors.
Identified and onboarded reliable tenants for residential and investment properties.
Coordinated with contractors, government agencies, and utility providers to secure permits, approvals, and ensure timely project completion and operational readiness.