Larry McCoy
Kansas City,MO
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Owner
Larry McCoy
08.2023 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Sales Specialist
Bordner Home Improvement
08.2013 - 07.2023
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problemsolving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Streamlined sales processes for improved efficiency, resulting in increased productivity.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented sales strategies to increase profits.
- Built relationships with customers and community to promote long term business growth.
- Quoted prices, credit terms and other bid specifications.
Education
Winnetonka High School
Kansas City, MOWinnetonka High School
Kansas City, MOSkills
- Bidding Processes
- Project Management
- Financial Management
- Financial Planning
- Business Administration
- Sales Management
- Operations Management
- Small Business Operations
- Customer Relations
- Client Service
- Sales Leadership
- Business Marketing
Accomplishments
Received employee of the year in 2017
Top closer in my division 2021 and 2022
Timeline
Owner
Larry McCoy
08.2023 - Current
Sales Specialist
Bordner Home Improvement
08.2013 - 07.2023
Winnetonka High School
Winnetonka High School