Summary
Overview
Work History
Skills
Timeline

Lawrence McCurley

Albany,OR

Summary

Dynamic leader with a proven track record, adept at maximizing profitability and fostering inclusive environments. Skilled in strategic planning and personnel development, with a flair for relationship building. Excelled in enhancing customer relations and achieving significant market share growth. Expert data analysis, driving operational excellence and team performance.

Overview

21
21
years of professional experience

Work History

Park Ranger Assistant

Oregon Parks And Recreation Department
06.2024 - 09.2024
  • Maintained trail systems through regular inspections and repair work, ensuring safe access for visitors.
  • Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
  • Informed visitors of current and recurring dangers posed by wildlife, terrain and inclement weather.
  • Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
  • Increased visitor satisfaction by providing informative and friendly assistance at visitor centers.
  • Improved trail navigation by updating and maintaining clear, accurate trail signage.
  • Monitored campground conditions regularly to ensure compliance with health regulations and address any necessary improvements proactively.
  • Educated visitors on area wildlife and regional history during tours and presentations.
  • Assisted in wildfire prevention efforts, conducting regular inspections and risk assessments in vulnerable areas of park.
  • Contributed to successful completion of conservation projects by leading teams of volunteers in habitat restoration efforts.

Store Manager

Spaeth Lumber
06.2022 - 12.2022
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Store Manager

BURLINGTON STORES
10.2016 - 06.2022
  • Effectively managed up to 100 employees and maintained outstanding consistent store performance throughout pandemic
  • Maintained health and safety standards and ensured compliance with CDC regulations
  • Completed store operational requirements by scheduling and assigning employees
  • Maintained store staff by recruiting, selecting, orienting, and training employees
  • Promoted optimum staff performance by coaching, counseling, and disciplining employees
  • Identified current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements
  • Secured merchandise by implementing security systems and measures
  • Maintained stability and reputation of store by complying with legal requirements
  • Led operations by initiating, coordinating, and enforcing program procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
  • Protected store from loss or theft by setting and enforcing clear security policies
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

ROSS DRESS FOR LESS
11.2014 - 09.2016
  • Executed customer service programs and merchandise presentation programs through associate training and program supervision
  • Monitored inventory shortage programs in store to ensure compliance
  • Recruited, hired, trained and developed assistant managers and non-exempt employees
  • Maintained adherence to company safety policies and ensures the safety of associates and customers
  • Controlled payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends
  • Prioritized and organized tasks necessary to accomplish goals, developed a schedule to complete tasks and execute to achieve results
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Managed inventory control, cash control, and store opening and closing procedures

GRO Merchandiser/ Product Counselor

SCOTTS MIRACLE
01.2014 - 11.2014
  • Merchandised Scotts products by executing seasonal resets, restocking shelves, racks and displays
  • Initiated interactions with consumers in stores to understand their needs
  • Provided recommendations and product knowledge
  • Conducted consumer counseling sessions, educational clinics and promotional events
  • Developed and maintained relationships with retail store management
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects
  • Listened to customer needs and desires to identify and recommend optimal products

District Training Manager

BIG LOTS STORES
07.2003 - 12.2013
  • Responsible for management and operation of multi-million dollar location
  • Trained all newly hired management personnel within the state
  • Managed all operational and financial resources to achieve established company goals
  • Achieved and maintained a high level of customer service and ensured customer issues were quickly and efficiently resolved
  • Managed all store processes to company standards including freight flow, merchandise presentation, and reconciliation of all sales, cash, and inventory transactions
  • Responsible for interviewing, selection, hiring, training, and performance evaluation of all associates and managers
  • Responsible for scheduling and payroll processes on a daily and weekly basis to meet company business plan
  • Responsible for managing shrink and safety results100

Skills

  • Effective Team Leadership
  • Profit Margin Optimization
  • Relationship Management
  • Workforce Development
  • Proficient in MS Office Suite
  • Forward-Thinking Planner
  • Coaching and Development
  • Customer Support Management
  • Data Collection and Analysis
  • Risk Assessment and Mitigation
  • Incident management

Timeline

Park Ranger Assistant - Oregon Parks And Recreation Department
06.2024 - 09.2024
Store Manager - Spaeth Lumber
06.2022 - 12.2022
Store Manager - BURLINGTON STORES
10.2016 - 06.2022
Store Manager - ROSS DRESS FOR LESS
11.2014 - 09.2016
GRO Merchandiser/ Product Counselor - SCOTTS MIRACLE
01.2014 - 11.2014
District Training Manager - BIG LOTS STORES
07.2003 - 12.2013
Mt. Hood Community College - , Business

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Lawrence McCurley