Experienced Auto Body Technician with proven skills in high-quality repairs and welding. Known for excellent work ethic and client service. Committed to mentoring junior technicians and streamlining repair processes for improved efficiency.
Work History
Auto Body Technician
30 Years 2 Months
Auto Collision Repair | 06.1996 - Current
Diagnosed vehicle damage and determined necessary repair procedures using advanced tools and technology.
Executed high-quality body repairs, ensuring alignment with industry standards and safety regulations.
Mentored junior technicians, providing guidance on best practices in auto body repair techniques.
Streamlined repair processes to enhance workflow efficiency and minimize turnaround times for vehicles.
Conducted thorough inspections of completed repairs to guarantee quality assurance before vehicle delivery.
Implemented new technologies and equipment, improving accuracy in repairs and customer service outcomes.
Utilized collision repair hammers, welders and grinders to address bodywork needs.
Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
Car Rental Manager
3 Years 5 Months
National Car Rental | 01.1993 - 06.1996
Managed daily operations to ensure optimal vehicle availability and customer satisfaction.
Coordinated staff scheduling to maintain service efficiency and coverage during peak times.
Implemented process improvements that enhanced rental transaction speed and accuracy.
Developed training programs for new employees, fostering a culture of excellence in service delivery.
Airline Passenger Assistant
3 Years
MMAN TEC | 01.1990 - 01.1993
Assisted passengers with check-in procedures, ensuring compliance with airline regulations.
Coordinated boarding processes, improving efficiency and enhancing passenger experience.
Provided support in managing passenger inquiries, resolving issues effectively and calmly.
Trained new team members on operational protocols and customer service standards.