Larry Oliver II
Lawrenceville,GA
Summary
Proven Sales Account Executive with a track record of exceeding $20M in sales at Naylor Association Solutions, showcasing expertise in CRM management and strategic prospecting. Recognized for exceptional relationship-building and closing techniques, I consistently drive business growth and customer retention. Achieved a top 10 ranking in call volume at M3 Cable, demonstrating unparalleled dedication and sales acumen.
Overview
17
17
years of professional experience
Work History
Sales Account Executive
Naylor Association Solutions
Alpharetta, GA
01.2014 - Current
- Researched new contacts and engaged in structured consultive phone conversation to generate new business to meet the client’s needs
- Sold impactful, customized marketing and branding solutions to my clients such as BOMA, AOBA, & AAHOA
- Successfully closed deals on each publication I was awarded to work
- Provided sales metrics that exceeded $20M
- Exceeded expectations of sales by having companies promote their services through the publication and the online buyer’s guide
Sales Account Manager
M3 Cable
Norcross, GA
01.2012 - 01.2014
- Served as integral member of team that delivered single-year sales increase of 20%, Revenues of $10M in 2013
- Consistently exceeded 300 cold and follow-up calls weekly, earning recognition as one of the top 10 reps (out of 125) based on call volume
- Awarded “Rep of the Quarter” (12/14 & 06/14) for sales, service and relationship-building excellence
- Nominated by manager for “Sales Rep of the Year” award (2013-2014)
- Oversaw team of 10 Sales Associates
CSR Specialist/ Escalations Department
Primerica
Duluth, GA
01.2008 - 01.2012
- Transitioned from Customer Service Rep 1 to a Customer Service Specialist in less than 2 years
- Provided assistance to customer service reps by handling irate clients
- Advised reps of better ways to resolve client issues
- Provided strategies for clients by dealing with their accounting issues
- Provided quotes to pay on client premiums
- Received payments to be processed and bank information to draft premiums
- Advised clients about different types of annuities and coverage information
- Processed letters to be mailed to attorneys and clients in regards to beneficiary, coverage details, and payment status
- Provided troubleshooting assistance for company website and worked with the Adobe Creative Suite
- Trained customer service representatives by giving appropriate feedback concerning calls
- Maintained a 95-100% on call monitoring scores monthly
Education
Music Theory - Music Theory, Business Management
Georgia Perimeter College
Atlanta, GA01.2005
Skills
- MS Office Suite
- Phone Apps
- Windows 2000–2010
- Mac OS
- The World Wide Web
- Adobe Suite
- Net Meeting/ Outlook
- As400 Computer Database
- Novell
- Netsuite
- Lotus Notes
- DTE
- Drafttrac
- Track All
- Fidelity
- Social selling
- Upselling strategies
- Strategic prospecting
- CRM proficiency
- Objection handling
- Client segmentation
- Sales analytics
- Closing techniques
- Sales closing
- Associate coaching
- Relationship selling
- CRM management
- Sales program creation
- Cross-selling techniques
- Sales pipeline development
- Business development
- Lead generation
- Sales planning
- Customer retention
- Account management
- Key account management
- Pipeline management
- Territory management
- Account penetration
Timeline
Sales Account Executive
Naylor Association Solutions
01.2014 - Current
Sales Account Manager
M3 Cable
01.2012 - 01.2014
CSR Specialist/ Escalations Department
Primerica
01.2008 - 01.2012
Music Theory - Music Theory, Business Management
Georgia Perimeter College
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