Technology leader with extensive experience at Microsoft, focusing on AI integration and cloud architecture. Successfully led platform modernization initiatives that achieved a 70% increase in data monetization. Expertise in strategic planning and stakeholder management, fostering high-performing teams to implement transformative solutions. Proven ability to translate executive directives into actionable strategies that enhance operational efficiency and drive organizational growth. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.