America Degabriel
Queens
Summary
Meticulous Bartender with 7 years of experience in mixing and serving high-quality beverages 4 establishments. Quickly memorize pricing, recipes and mechanics of drink machines. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender Trainer
Doha Bar & Lounge
Long Island City, United States
12.2023 - Current
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management
- Reduced wait times for customers by implementing efficient bartender workflows and optimizing drink preparation processes
- Fostered an inclusive work environment by promoting open dialogue and addressing any workplace conflicts in a timely and effective manner
- Streamlined onboarding process for new hires, ensuring smoother transition into their roles and responsibilities
Bartender/ Server
CJS Bar & Lounger
Ozone Park, United States
09.2022 - Current
- Served high customer volumes during special events, nights, and weekends
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Kept bar presentable and well-stocked to meet customer needs
Bartender Supervisor
Villaggio Ristorante Italian Bistro
New York, United States
07.2020 - Current
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business
- Worked with POS system to place orders, manage bills and handle complimentary items
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations
- Explained menu items and suggested appropriate options for food allergy concerns
- Upsold high-profit items such as and mixed drinks to enhance sales numbers
- Took reservations and to-go orders by phone, answered customer enquiries and informed of accurate wait times
- Monitored seating area and checked restrooms regularly to keep spotless
- Informed servers of newly seated parties for speedy service
- Documented reservations and communicated changes to guests
- Demonstrated strong multitasking skills by managing multiple clients simultaneously without compromising service quality
Bartender
The Stonebridge
Whitestone, United States
01.2018 - 09.2022
- Kept bar presentable and well-stocked to meet customer needs
- Served high customer volumes during special events, nights, and weekends
- Polished glassware, bussed tables and removed debris to keep customer areas clean
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Upsold daily specials and beverage promotions to exceed daily sales goals
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings
- Improved and applied social media marketing strategies to increase patronage
Education
High School -
Long Island City High School
Long Island City, NY09.2011
Skills
- Responsible Alcohol Service
- Team training and development
- Outstanding Customer Service
- Memory retention
- Preparing Garnishes
- Liquor, beer, and wine knowledge
- Classic Cocktails
- Cash Handling and Management
- Hospitality service expertise
- Custom Drink Preparation
- Engaging Customers
- Strong multitasking
- Team player attitude
- Bartending License
- Dining Room Cleaning and Upkeep
- Engaging personality
Certification
Alcohol Server License/Certificate
Timeline
Bartender Trainer
Doha Bar & Lounge
12.2023 - Current
Bartender/ Server
CJS Bar & Lounger
09.2022 - Current
Bartender Supervisor
Villaggio Ristorante Italian Bistro
07.2020 - Current
Bartender
The Stonebridge
01.2018 - 09.2022
High School -
Long Island City High School